Primary Purpose:
Responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.
Essential Duties and Responsibilities:
- Train, coach, and develop installation subcontractors in the office and the field
- Improve subcontractor retention rates through impactful training and engagement
- Ensure jobs are installed daily to improve location attainment and effectiveness
- Responsible for driving proficiency and efficiency amongst installation subcontractors
- Installation training subject matter expert - able to teach all aspects of installing company products in all types of homes
- Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses
- Works with the Installation Managers on individual performance, abilities, and capacities of the installers
- Partner with leadership on identifying systemic training gaps and propose solutions to address gap
- Ability to frequently travel (approximately 75%)
Minimum Skills and Competencies:
- 3+ years of successful experience in home construction, remodeling, and/or installation
- 3+ years of direct experience in acrylic installation systems
- 3+ years of plumbing experience
- Minimum of 3 years of management &/or supervision of installations subcontractors
- Track record of successful training, coaching, and onboarding of subcontractors
- Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities
- Ability to teach others through hands-on and documentation-based learning methods
- Excellent verbal and writing skills
- Excellent presence and communication skills in presentation situations
- Strong customer service focus and ability to interact with customers
- Basic computer proficiency with Microsoft Outlook, Word, and Excel
- Ability to lift to 50 pounds
What We Do
Leaf Home™ is a leading technology-enabled provider of home solutions on a mission to transform home hassles into personal peace of mind. Our experienced, dependable specialists provide end-to-end services directly to consumers through our core brands; LeafFilter® Gutter Protection, Leaf Home Safety Solutions™, Leaf Home Water Solutions™, and Leaf Home Enhancements™. Headquartered in Hudson, Ohio, we deliver seamless, transformative home solutions for safer, easier, and more comfortable living every day. Live Comfortable. Live Safe. Live Happy. For more information, visit www.leafhome.com.
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. With locations across North America, Leaf Home is a certified Great Place to Work®, a multi-recipient of Top Workplaces USA, a Smart Business Network Smart Culture Award honoree, and is currently placed No.61 on the Inc. 5000 Regionals: Midwest list, the most prestigious list of fast-growing companies in the midwest region. We’re always looking for inspired individuals to join our team.
Why Work With Us
Our company's foundation is our dedicated people. They define our success. Join our diverse, inclusive team, enjoy competitive benefits, talent development, and community engagement.
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Leaf Home Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Telecommuting needs supervisor approval, employee office return, out-of-state work, equipment security, and accurate timekeeping for non-exempt staff.