The Sales Support Specialist will play a crucial role in assisting the sales team by making client and prospect calls, managing administrative tasks, and ensuring smooth sales operations and customer satisfaction. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving.
Key Responsibilities:
- Handle customer inquiries and provide timely and accurate information.
- Process sales orders and ensure all documentation is complete and accurate.
- Maintain and update customer databases and sales records.
- Support the sales team in preparing presentations, proposals, and contracts.
- Coordinate with other departments to ensure seamless order fulfillment and delivery.
- Monitor and track sales performance metrics and generate reports for management.
- Assist in organizing sales events, trade shows, and promotional activities.
- Provide general support to the sales team to enhance productivity and efficiency.
- Assist the sales team with daily administrative tasks, including preparing sales reports, managing schedules, and coordinating meetings.
Qualifications:
- High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in a sales support or administrative role.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Detail-oriented with strong organizational skills.
- Proactive and able to work independently as well as part of a team.
- Familiarity with CRM software and sales processes is a plus.
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
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