Sales Support (all genders) - Eurowings Holidays GmbH

Posted 5 Days Ago
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Cologne, North-Rhine-Westphalia
Junior
Information Technology • Software
The Role
The Sales Support role involves providing operational support to the sales team with administrative tasks, handling customer service and group bookings, maintaining contract data, preparing sales reports, and assisting in organizing sales activities and events.
Summary Generated by Built In

We are dreamers, doers, and enthusiasts....! 


Our mission is to enable our customers on leisure and/or business travel to enjoy a seamless travel booking experience from the tip of their fingers. Therefore, we are continuously working passionately on providing diverse and attractive offers on our online booking platforms Eurowings & Eurowings Holidays and mobile Apps to empower our customers with relevant information and smart digital services throughout their travel experience. 

Your Tasks

  • Operational support for the sales team in all administrative tasks, ensuring smooth processes
  • Handling group bookings and special requests, as well as tasks in the back office and customer service areas
  • Maintenance and management of contract data and offers, ensuring high data quality in internal systems, in close collaboration with the sales managers
  • Support in organizing sales activities and events
  • Preparation of sales reports and assistance in analyzing sales results

Your Profile 

  • Completed commercial training or a comparable qualification
  • Initial professional experience in sales support, preferably in the tourism industry
  • Knowledge of data management and experience using CRM systems
  • Structured, independent, and detail-oriented working style
  • Initial experience in customer communication and openness to various customer needs
  • People-oriented and confident demeanor
  • Proactive working style and hands-on mentality to support the sales team
  • Fluent in German and English, both written and spoken
  • Affinity for various IT systems
 We are an equal opportunity employer and value diversity at our Company
Eurowings Digital Benefits
We value your performance and offer you plenty of advantages 🎊
  • Fly with friends and family around the world by using the entire Lufthansa and partner network
  • Discover the world within 30 vacation days a year + two days off for Christmas and New Year's Eve
  • Get discounts across a large range of brands (e.g. Telekom, Zalando, Apple, Sixt, Bosch…)
  • With "Joblunch" from Belonio, Eurowings Digital finances up to 2 EUR of your lunch on working days!

 Drive your career growth 🎓

  • Evolve professionally in our agile environment by taking part in challenging projects with cutting edge technologies and a lot of personal responsibility
  • Shape your career growth through regular discussions with your Team Lead and 360° feedbacks from your colleagues
  • Work in a cross functional team where you gain/share knowledge every day and on regular talks like “Peer School” or “Ask the Expert”
  • Every year you will get a training budget for meetups, conferences, trainings, coaching
  • You can improve your (German) language skills through our online courses
  • With your Linkedin Learning account you access plenty of additional trainings and courses

 We bring a unique environment, where we make it happen 🙌

  • We love dogs! Feels free to bring your doggo to the office :) They can "work" from our separate dog office 
  • Get excited and challenge your colleagues while playing with our Playstation 5 or kickertable 
  • Participate directly in the creation of our product that helps millions of customers create amazing travel memories
  • Feel at home in our (English speaking) international & diverse team
  • Take part in our regular team events where we celebrate all together e.g. major successes, Carnival or the end of the year!
  • Feel our unique atmosphere: a start-up spirit integrated in a big company
  • With our trust-based working hours, you can start and finish at a time that suits you for a harmonized work-life balance
  • Our hybrid working model gives you the flexibility to keep close connections with your teammates at our offices (e.g. through onsite events), while also having the possibility to work from home
  • Relocation package and personalized support (e.g. for Visa or Work Permit) will be offered for you and your family if needed
  • #Trust&Commitment #Customer #Data-Driven #Performance #Do-it : join us and live our values. This already resulted in specific actions like: Fuckup nights, guided tours at the airport or strategy sprints!
The Company
Cologne
235 Employees
On-site Workplace
Year Founded: 2018

What We Do

We want to unfold the world to our customers. Eurowings Digital's mission is to deliver the most convenient and affordable end2end travel experience by connecting the physical and digital world. While our customers enjoy their journey, we take charge of a carefree travel experience. Not only offering quality flights for affordable prices, but being a travel companion all along the way. From their first inspiration to their favorite travel memories. Therefore we launched a whole new company which puts their customer into their total focus. Together we are going to discover, develop and test new products along the whole customer journey, on- and offline. In agile and diverse teams we will revolutionize the way of travelling

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