Company Description
Urbis Schréder is leading independent lighting solution provider worldwide, we believe that lighting can empower people, impact lives, support communities, and transform spaces, cities and the planet.
We are not just a global leader in intelligent lighting solutions, but a beacon of innovation and sustainability. With operations spanning over 70 countries across five continents.
With sustainability at the heart of our operations, we have the insights and expertise to help cities leverage their lighting upgrades as the foundation for smart city ecosystems. We have helped cities, industries and local communities reduce their carbon footprint and energy consumption through the adoption of LED technology and integrated control systems. Our commitment to environmental, economic, and social sustainability is unwavering.
At Urbis Schréder, you’re not just joining a team, you’re becoming a part of a brighter and more sustainable future.
Job Description
As the Sales Support Advisor, you will collaborate with our Field Sales teams and Customers to generate price proposals for our Lighting products and Connected services. Your role will ensure that services comply with standards, quality, and efficiency, while also identifying opportunities to improve performance and enhance the customer experience.
Main responsibilities within the job:
Generate professional quote offerings in a timely manner, to scope, quality, budget and to customers vision.
Develop an understanding of our products and service offerings, and guide our customers on available solutions. Work alongside the Field Sales Team to identify gaps and increase market share with upselling of products & services. Oversee and support the input of all project and pipeline opportunities into the CRM platform to ensure product and resource availability in line with customer and project requirements.
Maintaining positive business relationships with our Customers to support queries, conversion of opportunities and future sales.
From time to time, there might need to be support in processing sales orders with deliveries made on time to meet our Install team and customer expectations.
Keep all information up to date and accurate within CRM and ERP system, ensuring data accuracy on scheduling, and acknowledging of revenue into the business.
Regularly inform your line manager on progress of area, status of key customers and opportunities to develop by reviewing performance reports and analysing data to provide feedback and put in place action plans to close gaps with SMART objectives.
Work in partnership with the whole of the Commercial Operations team to ensure a collaborative and seamless approach to always deliver excellent customer experience.
Knowledge and Skills:
Ability to manage a fast-paced team
Experience in a similar role
Excellent Communication - verbal and written with the ability to work with people at all levels.
Highly organised with the ability to prioritise a busy workload.
Experience in working in a dynamic sales / commercial environment.
Proven problem solving and analytical skills.
Effective time management with the ability to highlight and be accountable to resolve problems.
Excellent attention to detail
Believes in continuous improvement.
The ability to develop and maintain excellent relationships with both customers and internal / external stakeholders to ensure a collaborative approach that delivers positive and sustainable results.
Qualifications
Educated to A Level or equivalent
Experience in a customer facing support role. Generating of sales proposals.
Additional Information
Salary £26.5k to £28k -depending on experience.
Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences and abilities.
At Schréder, we commit ourselves to co-creating an environment where passionate people work and win together, learn and have fun. Let Join us!
Top Skills
What We Do
Schréder is the leading independent smart outdoor lighting solution provider worldwide. The company, founded in 1907, is present in over 70 countries on 5 continents. Our tradition of engineering means we have been at the forefront of innovation throughout our history. The latest wave of urbanism means that city centres are becoming more vital than ever: connectivity is crucial. Experts in Lightability™, we propose lighting infrastructure that will play a pivotal role in building Smart Cities and future communication networks. Our purpose is to deliver an outstanding experience by accompanying our customers along every step of their journey, from design to after-sales service, including light, control systems, CCTV, WiFi, EV chargers and many more smart features. Environmentally, economically, and socially sustainable lighting has always been part of Schréder’s DNA. We have already helped many cities, industries and sports venues worldwide to reduce their energy bills and carbon footprint by switching to LED technology. By integrating our control systems, they achieve further energy-savings and deliver a better people-centred experience. Our century-long experience has given us the clarity and insights to help cities transform their street lighting upgrades into the foundation for their smart city eco-systems. Our systems are open and interoperable to seamlessly interact with sensors and actuators deployed throughout public spaces and to solve existing and future needs. We are constantly pushing the limits of our technology to enable communities such as Valencia in Spain, Bad Hersfeld in Germany and Queensland in Australia to better manage their assets, reduce their expenditure and preserve their identity and their environment. Please visit our web site for more details about Schréder: www.schreder.com
