Sales Specialist – Central team
- Are you ready to make your next career move to join our team and manage your own local portfolio as our Sales Specialist for KONE Central Sales team?
- Have you built and developed professional customer relations in a fast-paced environment through excellent customer service?
- Does learning and selling innovative technological products such as our Digital Solutions excite you?
- Do you have the ambition to continuously learn and use technological tools such as our CRM?
- Are you familiar with or interested in learning a solution selling methodology?
- Do you have the spirit to collaborate across the organization with internal stakeholders?
Purpose
The Sales Specialist manages a regionalized portfolio of Service contracts, driving business development through Service solution selling, Digital Solution upgrading and facilitating asset life cycle planning. This role involves collaborating with all KONE departments to ensure our customers received the highest levels of service.
Key responsibilities
- Manage existing portfolio of Lift & Escalator Service contracts
- Proactive selling of Digital Solutions
- Portfolio growth through existing customer base
- Support customers with life cycle budgeting
- Collaborate with other KONE teams to promote customer satisfaction
- Development of existing and new customer relationships.
- Accountability over agreed business objectives, sales budget, and pricing targets in the designated market area.
- Timely and accurate reporting of sales, forecasting and customer data.
Key Skills and Experience
- Previous experience and results in Sales and customer relationship management.
- Systematic solution selling approach to Sales.
- Excellent administrative skills
- Customer centric mindset - Desire to understand what creates value to our customers and courage to experiment and embrace innovative thinking.
- Microsoft Office and CRM literacy.
- Industry experience is beneficial but not essential
- Excellent interpersonal and team working skills to gain access and work with the right external and internal stakeholders.
- Good communication skills in English (written and spoken).
- Basic knowledge of contractual and financial terms.
What KONE can offer:
We offer a competitive salary, 25 days holiday and additional Bank Holidays, 1 paid Volunteering Day, Company Pension Scheme, Quarterly Commission, PDI, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced industry leaders, Kone Discounts, 24/7 GP Support & Wellbeing Access, Hybrid Working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
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