Sales Specialist - Wines and Spirits
We’re currently looking for a full time Sales Specialist to join our prestigious Wines & Spirits department. With Harrods’ Wines & Spirits department being home to over 1,400 wines and 400 varieties of spirits, it is the ultimate destination for both aficionados and novices alike.
As a Sales Specialist in the Wines & Spirits department, you’ll enjoy a package that includes a salary of £31,341 + commission, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.
About the Role
Our Wines & Spirits Specialists are responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.
About You
You will have a passion for wines and spirits (ideally having prior working experience within the industry) and developing your knowledge within this field. You are invested in Harrods, clienteling and providing world class customer service – going above and beyond to create moments of delight.
You will also:
- Have technical knowledge about wines and spirits (WSET Level 2 or 3 / any similar qualification), including the making and aging processes, and their stock management.
- Be aware of the key principles and processes involved in the storage and service of wine, and in the pairing of food and wines.
- Be able to advise and inform clients on the right type of wines and spirits based on their preferences.
- Enjoy the challenge of achieving sales targets.
- Be resilient and adaptable to your audience and environment, believing that anything is possible.
- Have great organisational skills to keep the shop floor running smoothly.
- Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Wines and Spirits (James Green)
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
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