Sales Specialist - Auto (Johor)

Company Description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About Mudah.my

Mudah.my is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit mudah.my for more information.

Job Description

• Product Expertise: Develop a comprehensive understanding of all MUDAH AUTO products and services. Confidently explain features, benefits, and options to customers, ensuring they make informed decisions.
• Lead Conversion: Turn inquiries into successful sales by acting as a motor vehicle specialist. Use your in-depth knowledge to guide customers through their purchasing journey.
• Customer Consultation: Assess customer needs and recommend suitable vehicles that align with their lifestyle, preferences, and budget. Negotiate final sale prices to achieve a win-win outcome.
• Effective Communication: Engage with customers across multiple channels, including email, phone, WhatsApp, and in-person meetings, delivering a seamless and professional experience.
• Sales Support: Arrange test drives, handle necessary paperwork, and assist customers with vehicle registrations and deliveries to ensure a smooth and satisfying transaction process.
• Marketing and Outreach: Leverage social media platforms like Instagram, Facebook, and TikTok to promote vehicles and reach potential customers. Manage a sales database to maintain strong customer relationships.
• Recon Car Transactions: Handle transactions involving reconditioned (recon) cars with precision and care, ensuring transparency and customer satisfaction.

Qualifications

• Experience in Automotive Sales: At least 2 years of experience in the automotive industry, preferably in Johor.
• Understanding of the Secondhand Car Market: Familiarity with trends and pricing in the pre-owned vehicle sector.
• Strong Communication Skills: Ability to engage effectively with customers, build rapport, and deliver excellent service.
• Deal-Closing Mindset: A proactive and results-oriented approach with a passion for closing deals and achieving targets.
• Passion for Cars: We’re looking for individuals who are enthusiastic about automobiles and committed to helping customers find their perfect match.
• Location Availability: Must be able to work in Johor.
• Immediate Availability: Candidates who can start immediately will have an added advantage.

Additional Information

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