Address: 510 Kenhorst Plaza Kenhorst, Pennsylvania 19607
Brand: Cash Converters
Pay range is based on experience from $12 to $15 per hour
The Sales Representative is responsible for overseeing the sale of products or services from beginning to end. This role is the direct point of contact with a customer and in charge of ensuring a customer’s needs and expectations are met. The Sales Representative should know their product or service inside and out and guide their customers through the purchase process efficiently and satisfactorily.
Key Areas of Responsibility
Presents company products and services to sell
Establishes client relationships and resolves concerns
Critical and Essential Tasks
Presents, promotes and sells products/services using solid arguments to existing and prospective customers
Performs cost-benefit and needs analysis of existing/potential customers to meet their needs
Establishes, develops and maintains positive business and customer relationships Expedites the resolution of customer problems and complaints to maximize satisfaction Achieves agreed upon sales targets and outcomes within schedule
Coordinates sales effort with team members and other departments
Supplies management with reports on customer needs, problems, interests, competitive activities and potential for new products and services
Keeps abreast of best practices and promotional trends
Continuously improves through feedback
Requirements
Experience
0-1 years of experience
Education
High school diploma or GED
Competencies
Technical & Professional Skills
Job-Specific Knowledge, Skills, and Abilities
- Proven work experience as a sales representative
- Highly motivated and target driven with a proven track record in sales
- Excellent selling and negotiation skills
- Prioritizing, time management and organizational skills
- Relationship management skills and openness to feedback
- Demonstrated strong verbal and written communication and interpersonal skills; attention to detail and accuracy; and time management and organizational skills.
- Highly proficient in the use of MS Word, MS Excel, PowerPoint and Outlook
Service Orientation
This is a major area of importance. People who are successful in this position will be eager to help, committed to doing things right and always focused on the customer’s wants and needs.
Leadership
Leadership skills are of major importance. Successful Team Members will possess excellent communication skills and have the ability to interpret technical information to all levels of Team Members in a positive and motivational manner and so that they can understand. An emphasis on inter-personal relationships and “results orientation” will ensure success in this position.
Analytical Skills
The person in this position will need to have keen analytical skills that will allow him/her to look at data and identify discrepancies and irregularities and determine the best solution to correcting the situation.
Planning
In order to be effective in this position, the Team Member must be able to manage multiple priorities and deadlines to better handle day-to-day and special situations.
What We Do
Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW.
We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all.
This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.
We celebrate our Team Members’ differences, experiences, and beliefs.
Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.
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