Sales Operations Specialist

The opportunity
We are looking for a Sales Operations Specialist to join our Global Sales Operations team. In this role, you will primarily support our regional Quote to Cash process, working closely with our Sales teams and other key partners to help execute, operationalise and close complex deals! You will serve as a point of contact for our sales organisation, channel partners, and other business unit teams who require support, including questions, guidance, and knowledge.

To ensure operational excellence and user satisfaction, both internally and externally, by providing standard processes, supporting automation implementation, and solving hard problems in a collaborative team effort to encourage growth and strengthen business scalability ultimately.

What you'll be doing

• Enable success of the sales organisation by processing orders and performing various operational activities for the opportunity to cash process
• Utilise Salesforce and various tools to assist with opportunity/quote creation & management while ensuring data accuracy
• Coordinate and connect with Sales Representatives, Sales Operations, Finance, Legal & Customers through various sales activities
• Document and communicate challenges from a customer-facing & Sales perspective, establishing solutions on a regular basis
• Co-own enablement sessions & operations projects to eliminate barriers and smooth processes to drive exponential growth and increase efficiency

What we're looking for

• Self-Motivated with a willingness to learn and adapt in a fast-paced environment
• A strong and proactive approach to tasks that can be proven in taking accountability with small and big initiatives
• Experience in complex order management and collaboration with various business partners
• Understanding of contracting terms and compliance requirements for booking processes
• Outstanding communication skills (written & verbal)
• Proficiency in both verbal/written English and Korean

You might also have

• Experience in supporting a SaaS Business
• Salesforce / CRM tool knowledge
• Zuora Billing experience

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity
Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at [email protected].

#MID #LI-DL1