Sales Operations & Performance Manager

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 
*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 
THE OPPORTUNITY

We are hiring a Sales Operations & Performance Manager to our Global Sales & Operations team in São Paulo, Brazil! 

The Global Revenue Strategy and Operations team is looking for a Sales Operations Sr Manager to partner with our Spanish Speaking Latam Sales leadership to solve the most important strategic topics of our clients. You will help drive efficiency and sustainability to grow Wellhub business. You will be responsible for (i) defining and executing the foundations of sales operations - e.g. building territories, setting targets, optimizing book of accounts, planning for budget budget, etc -; (ii) managing variable compensation model, targets and attainment; and (iii) executing and scaling day-to-day operational processes - e.g. defining OKRs, tracking performance, driving forecasting, reporting business results, etc.

YOUR IMPACT

• As an individual contributor, play a pivotal role in our annual strategic planning process by making recommendations in areas such as go-to-market strategy, how to restructure/grow teams, and improve rep productivity;   
• Monitor metrics and proactively bring insights to the Sales leadership team. Highlight best-performing regions and identify drivers behind over and under-performance;
• Develop data-driven decisions on topics including: forecasting, growth/churn strategy, territory optimization, process improvement, sales incentive design, and product mix analysis;
• Establish working relationships with Commercial leaders (globally) and other cross-functional  teams. Influence and provide thoughtful and well argumented challenges to them in order to achieve the best business solutions possible; 
• Manage the CRM (Salesforce) as well as other sales tools to foster a more structured management of Wellhub commercial activities. Identify gaps of functioning, build cases, and influence stakeholders for improvements;
• Effectively manage and be knowledgeable of the data, while also being able own the overall sales strategy and planning deliverables. Ability to prioritize the main tasks - among several others- that will add the most value to Wellhub. Remain focused on strategic initiatives and not mostly in operational ones.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Previous relevant work experience in Sales Operations and/or at a management consulting firm, investment bank, technology company or comparable experience. 
• Experience building business models and conducting sophisticated analysis;
• Able to credibly and compellingly present and debate recommendations with senior leadership;
• Proactive: capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations;
• Advanced/Fluent in English, as you will be working with international stakeholders across all regions;
• Spanish proficiency would be a valuable asset, but not a requirement.
• A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles;
• Salesforce knowledge: prior experience working with Salesforce as a CRM;
• Find interest in championing the Wellhub product and mission.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in sales operations, ability to analyze data and generate insights and fluent English are mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. 

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-HYBRID