Pacific Cycle delivers some of the biggest names in outdoor recreation - Schwinn & Mongoose. Our culture is as fun and lively as the lifestyle brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. Now's the time to join the ride!
A continued commitment to and investment in our people, products, and consumers is the foundation of how we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!
We are connected by four core values that serve as the basis for a strong future.
- Passion to Perform: We focus on delivering results. With a winning spirit, we go the extra mile to ensure our consumers have an outstanding experience with every ride.
- Care & Act Responsibly: Our colleagues, customers, partners, and plant matter to us; we strive to have a positive impact on our society and the environment.
- Trust to Act: We demonstrate responsibility by taking initiative, giving each day our best, and showing ownership of the work we do.
- Make it Fun: We make work just as fun as riding by creating strong connections and celebrating our achievements together.
Join our team as a Sales Operations Manager! This dynamic role will oversee and optimize our sales processes and operations across our mass market retailers, including Target, Walmart, and Amazon. This opportunity is critical in driving efficiency and creating alignment between our retail sales strategies and execution. If you have a deep understanding of mass market retail dynamics and enjoy collaborating across multiple stakeholders, this role is for you.
A few (but not all) of the key responsibilities:
- Partner with our Sales Agencies on a day-to-day business operations, serving as the internal liaison between teams.
- Collaborate with Sales, Planning, and Marketing teams to develop and execute strategies for our Key Accounts.
- Manage the Marketplace (3P) assortment, pricing, and availability across Key Accounts.
- Ensure accurate and timely communication of sales forecasts to internal teams.
- Oversee compliance with retailer requirements, including EDI processes, chargebacks, and vendor scorecards.
- Serve as the primary operational liaison for our third-party sales agencies, ensuring smooth communication and issues resolution.
Key Competencies
Customer Orientation | Initiative | Organizing & Planning| Problem-Solving & Decision Making | Team Player
Qualifications:
- Must be legally authorized to work in the United States.
- Bachelor’s degree is required, Business, Sales, or related field.
- 5+ years of experience in Sales Operations, Account Management, or a related role, preferably in the retail or consumer goods sector.
- Strong analytical skills with experience in data visualization tools (e.g. Tableau, Power BI)
- Strong interpersonal and communication skills for effective collaboration across internal teams and external partners.
- Comprehensive Medical/Prescription/Dental/Vision plans
- Generous Paid Time Off Programs
- Paid Life & Disability Insurance
- FSA/HSA/Dependent Care FSA
- 401k and company match
- Commuter Incentive Program
- Paid Community Volunteer Days
- Voluntary benefits (critical illness, accident, and hospital indemnity insurance)
- Great discounts on company products
- Employee Wellness Program / EAP benefit
- Parental Leave program
- Access to group home and auto insurance
- A mix of casual yet professional culture
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Pacific Cycle we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.
To learn more about our privacy policy, please click here: Privacy Policy I Pacific Cycle (English)
An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.
Top Skills
What We Do
Pacific Cycle Inc., is a global leader in branded consumer products. Pacific Cycle designs, markets and distributes high quality bicycles and other recreational products around the world.
As the parent company of such legendary brands as Schwinn, Mongoose, and Kid Trax, Pacific Cycle delivers some of the biggest names in outdoor recreation. But it’s not just the names customers trust, it’s the look and feel of our products, our superior quality, and our outstanding customer service that help us bring these premium brands to the hands and feet of our customers.
Headquartered in Madison, Wisconsin, one of the top bicycle-friendly cities in the nation, Pacific Cycle has locations in Illinois, California, Georgia, Toronto, Canada and Shanghai, China. Our culture is as fun and lively as the lifestyle brands we represent where innovative ideas are welcomed and customer satisfaction is top priority.
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