Sales Operations Analyst

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! 🚀🔒💻

✨The core mission of the Sales Operations Analyst:

The core mission of the Sales Operations Analyst is to drive operational excellence by ensuring accurate commission processing, optimizing sales processes, and delivering actionable insights through reporting. This role empowers the sales teams with data-driven decision-making, enhances CRM efficiency, and streamlines workflows to impact overall revenue performance.

🍺 The fellowship you’ll be joining:

This role will report to the Sr. Manager, Sales Operations while supporting the diverse revenue org consisting of Account Executives, Business Development Representatives, Sales Leadership, Solution Engineers, and more. This role will closely collaborate with the Revenue Operations team and with cross-functional teams such as Marketing, HR, and Finance.

⚔️ Technology tools & weapons you’ll be using:

Hubspot, Google Sheets, Tableau and more

📚 Interesting resources you should check:

🚀 The adventures that await you after becoming a Sales Operations Analyst at Hack The Box:

• Own the end-to-end processing of sales and customer success commissions, ensuring accuracy and timeliness. Support the design and administration of sales compensation plans, including attainment tracking and payout visibility
• Develop and maintain reports and dashboards in HubSpot to track KPIs, provide actionable insights, and improve sales efficiency, pipeline health, and forecast accuracy. Support KPI development and reporting across the revenue organization
• Assist in optimizing sales processes, workflows, and automation to improve efficiency. Identify gaps, recommend solutions, and evaluate emerging technologies for potential adoption
• Ensure HubSpot data integrity, support system enhancements, and work with RevOps and Sales teams to troubleshoot issues and streamline processes. Evaluate and recommend improvements to systems and tools used in the revenue process
• Work closely with sales leadership to drive operational excellence and strategic initiatives

🏆 Skills, knowledge, and experience points required to unlock the role of the Sales Operations Analyst at Hack The Box:

• Bachelor’s degree in Business, Finance, Economics, Mathematics, Data Analytics, or a related field
• At least 2 years of experience in sales operations, finance, sales, or a similar role, preferably in a fast-paced, high-growth B2B SaaS environment
• Strong analytical skills, with the ability to conduct analysis, extract insights, and present complex data in a clear, compelling way
• Detail-oriented and highly organized, with the ability to prioritize and manage multiple tasks simultaneously
• Experience with a CRM platform: Hubspot (preferred), Salesforce, SAP, Zoho, etc.
• Advanced proficiency in Microsoft Excel/Google Sheets 
• Working knowledge of SQL and data visualization/reporting tools (Tableau) a plus

🕹️ What your Hack The Box adventure will have in store:

• 🎯You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• 🎯 You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• 🎯 You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• 🎯 Most importantly, you'll have a blast at HTB 🥳 because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!

💰The gems you’ll be enjoying as a Sales Operations Analyst:

• Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box)
• 401K w/ employer match
• Employer-paid Life and AD&D Insurance
• Supplemental Life Insurance
• Short-term and Long-term Disability
• Healthcare and Dependent Care FSA
• Paid paternity & maternity leave
• 25 annual leave days
• Home Office Allowance
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings; so you can learn how to hack 😉

🗺️ The Quest of Becoming Hack The Box’s Sales Operations Analyst:

• Level 1: To complete level one’s objective, submit your application. 
• Level 2: Meet the Talent Acquisition team. Level’s objective: highlight your past achievements, ambitions, and values.
• Level 3: Meet the Hiring Manager. Level’s objective: connect with the most important stakeholder and operational hiring manager and share with them your achievements. 
• Level 4: Complete an assignment that aligns with day-to-day job-related tasks and responsibilities, and have a constructive conversation over the assignment.
• Level 5: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. 
• Quest complete. Congratulations, you’re officially one of us 🥳🎉🎇Your next quest: complete the onboarding.

Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! 🚀🔒💻

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. 

Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. 

Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2.6 million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.

🚨 Exciting News:

• Get the most important updates on HTB’s !
• We are super proud to share that HTB’s all three entities across the , , and  have been Certified as a Great Place to Work (Oct 2023-Oct 2024). 

Take a sneak peek at  and our . Get more insights about our HTB culture and employee experience by visiting the “” section of our site, our , and .

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.

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