Sales Operations Analyst

Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job TitleSales Operations Analyst

Job Description

It is an ONSITE position.

This position is located at:

8370 E. Camby Road

Plainfield, IN 46168

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. 

Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally.   We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

How You’ll Add Value

The Sales Operations Analyst, Lab Services, as part of the Sales Operations Team, will work closely alongside the lab services and sales teams and will lead all sales support functions for lab services. The successful applicant must have the ability to handle multiple tasks in a timely and effective manner and have excellent oral, written and interpersonal communication skills to assist internal and external personnel with inquiries, lead meetings, and provide sales support.

What You’ll Do

Manage proposal development and RFI/RFP completion for lab services proposals by working directly with SME’s to develop compelling narratives pertaining to their particular service delivery that will be used as content in proposal development, evaluating appropriate opportunity scope, and providing budget input. Coordinate clients call with the lab as requested Lead outside partners/ lab vendor commercial relationships to provide required service deliverables, timelines, and competitive pricing. Lead proposal status tracking and pipeline reporting in SFDC for lab services opportunities. Provide continual improvement of processes and procedures as it relates to lab services commercial operations

What You Will Bring

• Bachelor’s Degree business or science/biology related field
• Experience in Sales Operations/support
• Life science industry and terminology knowledge
• Experience working in a multi-cultural and/or global environment preferred
• Experience using a CRM like Salesforce.com preferred
• Proficient in use of Word, Excel, PowerPoint, Outlook
• Working knowledge of laboratory processes
• Customer service/sales experience preferred
• Ability to think and act strategically to drive successful client engagement
• Attention to details and critical timelines
• Strong verbal, written, and interpersonal skills
• Self-driven and able to multi-task

Your Working Conditions: 

• Home or general office setting
• Employee may occasionally work in an area with potentially infectious materials.
• Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.

EOE  M/F/Disabled/VET

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at [email protected] for assistance. 

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.