Sales Operations Analyst

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grab enables advertisers, agencies, and merchants to engage the Grab Ecosystem and audience through offerings. The unique ecosystem allows clients to reach desired audiences at scale and guide measurable outcomes. Join us in creating value for users, drivers, merchants, and advertising partners, making everyday lives better across Southeast Asia.

Get to Know the Role

You will work with Sales Operations, Commercial, Product Analytics, and Finance teams. Your responsibility includes developing strategies and tools to allow the Sales teams to promote and deliver services within Grab's ecosystem. You will contribute to sales strategy, customer segmentation, organizational structure, process improvement, and business analytics.

You will report directly to the Regional Manager of Sales Operations. You will be based onsite at our Ortigas Grab office with flexible work arrangements

The Critical Tasks You will Perform:

• You will be an important partner to the Commercial Country Head managing the Philippines and the Country Sales Managers.
• You will lead the end-to-end execution of Country Market Planning and Business Reviews.
• You will create data into monitoring and analyzing main sales and our performance indicators and trends for strategic decisions.
• You will provide sales and market data intelligence analysis for business cases using both internal and external data.
• You will use sales data and indicators using tools like Salesforce.com, Google Sheets, and Power BI.
• You will enforce pricing and discount policies.
• You will collaborate with Regional Operations Teams to roll out new solutions for improving the efficiency of Sales Operations processes in the country.

Qualifications

What Essential Skills You will Need

• Degree in Marketing, Finance, or Business.
• At least 3 years of experience in business and sales operations in Adtech, SaaS, or B2B environments.
• Interest in digital advertising sales and familiarity with Grab's ecosystem.
• Experience in designing, implementing, and enforcing processes.
• Work across a matrix environment in a setting.
• Proficiency in GSuite (Docs, Sheets, Slides) or Microsoft Office (Word, Excel, PowerPoint).
• Experience with Salesforce.com is required. Power BI and Tableau experience are advantageous.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.