From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.
We are seeking a detail-oriented and analytical Sales Operations Analyst to join our dynamic team. The role will support our Sales and Finance teams by conducting contract reviews, analyzing and organizing sales data, and provide sales performance reporting. You will leverage your expertise in accounting, revenue reporting, and sales analytics to deliver actionable insights that inform strategic decision making.
What You Will Be Doing:
Contract Review and Processing:
- Review sales contracts and agreements globally to ensure accuracy and compliance with Finance company policies and procedures.
- Accurately maintain, audit, and reconcile the database of contract information within the CRM and Mintel’s sales performance tracking Excel sheets.
- Identify discrepancies, errors, or potential risks in contracts and escalate issues to relevant stakeholders for resolution.
- Collaborate with our legal department to ensure contract terms and conditions are appropriate.
- Provide administrative support to the wider commercial team.
- Accurately maintain, audit, and reconcile the database of contract information within CRM and internal tracking systems.
- Help produce related monthly reporting
- To carry-out any other ad-hoc task given by Line Manager
Who We Are Looking For:
- Bachelor's degree in Business Administration, Finance, Economics, related field, or qualified by relevant experience.
- Proven experience in sales analysis, contract administration, or related field.
- Proficiency in Microsoft Excel and CRM platforms - Salesforce or Microsoft Dynamics
- Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
- Excellent communication skills, with the ability to effectively convey audit findings to peers and management.
- Detail-oriented with a high level of data management accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in the Subscription Sales or SaaS industry is a plus.
- MUST be able to work on UK & US timing - (10pm - 5am)
- MUST be fluent Mandarin speaker
- Able to work Malaysian holidays that clash with UK and US
What We Offer:
- A culture that supports true collaboration whilst embracing remote working.
- Flexible start time and end time.
- Blended (office/home) approach to work.
- Approach to personal development where we encourage individuals to grow and share what they’ve learned.
- Social events, both within the department and across the company.
- Generous annual leave and wider circle employee benefits.
- Additional one day off to celebrate your birthday.
- Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).
- Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organized by our Mintel Gives (where applicable).
- Mental health and wellbeing support via Modern Health App.
- Beautifully designed offices foster collaboration and fun.
Mintel is an equal-opportunity employer that is committed to the strength of an inclusive workplace.
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Top Skills
What We Do
Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it.
So what goes into the market intelligence mix?
MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future.
MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide.
PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers.
COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge.
The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge.
That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.
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