Sales Operation Specialist

JOB DESCRIPTION SUMMARY
■ Promote a positive, professional image of Clarios and its brands by the delivery of quality, accurate and timely information and assistance to internal and external customers both verbal, written and in person
■ Work as a responsive and effective link between customers, field staff and management and other cross functional teams(Commercial, Marketing, SCM, Finance, Production, and PE) by actively managing, processing, reviewing and improving the administrative functions within the sales process.

RESPONSIBILITIES
■ Product Master Management(incl. Package materials)
• Manage master product list within each region and raise CO for any new product or modification required
■ Price Master Management

• Submit Price change request with CPQ(Annual) and/or EWF(Spot) and manage & distribute customers price book within each region 

■ Customer Master Management
• Manage Customer master data with CMF, CPQ, and MDG
■Customer Service Operation
• Coordinate and support customer POs with relevant team
• Track actual order intakes compared to PY, PP and Sales Outlook
• Support all other documentation related within each region
• Engage in customer communication for customer excellence and conduct plant-visiting customer care
• Play key roles in process improvement in collaboration with marketing team

REQUIREMENTS

■ Relevant experience in liaising with customers in a sales environment
■ Demonstrated ability to manage all customer expectations with a key emphasis on sales and customer service.
■ Excellent communication Skills
■ Sound working knowledge of Microsoft Word and Excel
■ Demonstrated ability to work in a team environment
■ Coordinate cross-functional efforts and provide direction to ensure timely and accurate completion of assignments/tasks based on project plans and schedules for the customer

■ Ability to perform, learn new skills and be flexible in a changing environment
■ Timely and accurate administration aligned to customer stated KPI.
■ Comply with all relevant company policies

#LI-ZZ1

Clarios is the global leader in advanced, low-voltage battery technologies for mobility. We power progress through ever-smarter solutions for virtually every kind of vehicle. With 16,000 employees in over 140 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous ESG focus – advancing best-in-class sustainability practices and advocating for them across our industry. Clarios is a Brookfield portfolio company. Learn more about us at www.clarios.com.

Clarios is the creator behind Delkor vehicle batteries, which propel not only vehicles, but also people’s journeys towards a more promising future. We deliver robust reliability and optimal performance, allowing you to concentrate on what truly matters. Wherever your destination is, Delkor is with you for the road ahead.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.