Sales Manager/Enrollment - PACE - FT - Bordentown

Work Shift:

Day (United States of America)

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Position Overview:

• Establishes and maintains as a member of the leadership team a plan to achieve operating goals through development of a fiscal year sales plan with adjustments made throughout the year as required.
• Promotes and maintains collaborative relationships with managers, peers, direct reports and customers by effectively fostering a team environment, building consensus, and resolving conflicts.
• Maintains department budget, places orders for equipment and supplies as necessary. Identifies financial vulnerabilities and makes cost reduction recommendations as needed.
• Evaluates, develops, mentors, coaches, counsels and disciplines department staff. Supports other personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence. Addresses issues of concern through conversation and notifies department manager of any interactions requiring attention.
• Maintains a working knowledge of applicable Federal, state, and local laws and regulations, PACE Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Leads the Sales and Enrollment teams and provide sales trainings, field coaching & mentoring as needed to accurately expedites the completion of the enrollment process. Provides oversight for accuracy & handle difficult cases personally.
• Assists Community Liaisons in creating their individual territory tactical fiscal year sales plan with quarterly manager reviews to ensure growth targets are being achieved.
• Ensures that the Sales and Enrollment team meet or exceed all KPI standards for prospecting calls, appointments, presentations, qualified referrals, and home intake visits.
• Conducts a minimum of one monthly meeting per month with the full Sales and Enrollment team. Conducts ongoing one-on-one reviews with the Sales Team to build more effective communication, to understand training & development needs, and to provide insight for the improvement of team sales & activity performance.
• Plans and coordinates open houses/outreach events for PACE. Participates in external sales activities including seniro fairs.
• Performs individual and group presentations to potential referral sources, including but not limited to hospital discharge planning, local physician offices, social services organizations, and home health agencies.
• Monitors, collects, and submits enrollment data as required by various regulatory agencies. Prepares reports as requested by administrative team on a timely basis.
• Performs an end of year review and updates of current enrollment agreement and work with PACE marketing and communications to ensure new enrollment agreement is utilized at start of each new calendar year.
• Directs and supervises direct reports and provide training as needed in the state specific enrollment process, if applicable.
• Builds relationships and visit frequently key customers and other referral sources.
• Participates in and supports Quality Improvement Initiatives.
• Responsible for adherence to all regulations, both federal and state, which govern the operations of a PACE organization.
• Actively serves on various committees that support the daily operations of the program.
• Participates in the preparation and presentation of mandatory education programs.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

• Education:Bachelor's degree in related field required. Four years of relevant sales experience may be accepted in lieu of a Bachelor's degree.
• Experience:Three years of sales experience in healthcare. Sales and marketing experience preferred. Previous experience in training, coaching, and motivating sales team members and improving effectiveness. Proven ability to develop and implement a strategic sales plan. Evidence of achieving sales goals.
• Other Credentials:Drivers License
• Knowledge and Skills:Strong leadership and consensus building skills needed. Project management skills including effective PR and external relations skills.
• Special Training:Comprehensive to expert proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.). Basic knowledge and experience with electronic mail and calendaring system. Knowledge of systems necessary, experience preferred. Ability to type with speed and accuracy. Ability to use other software as required to perform the essential functions of the job.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequent physical demands include: Sitting
• Occasional physical demands include: Standing , Walking , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities
• Continuous physical demands include:
• Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 15 lbs.
• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
• Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter

IND123

Offers are contingent upon successful completion of our onboarding process and pre-employment physical.  Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.