About Decagon:
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role:
Decagon is seeking a dynamic and results-driven Sales Manager to join our team. In this role, you will be responsible for overseeing and driving the performance of our sales team, helping them to exceed their targets and contribute to the company’s growth. You will work closely with sales leadership, set performance goals, and implement strategies that foster a high-performance culture. As the Sales Manager, you will be instrumental in scaling our sales operations, driving revenue growth, and ensuring the team’s success.
You may be a good fit if you:
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Have 4+ years of experience managing and leading sales teams, ideally in a B2B or SaaS environment
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Trained in MEDDPICC sales methodology or similar value selling framework
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Are a strong communicator, capable of motivating and inspiring a sales team while holding them accountable to high standards
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Have experience in setting sales targets, tracking KPIs, and analyzing performance data to drive improvements
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Have a proven track record of hitting or exceeding sales targets, both personally and as a manager
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Are skilled in developing and executing sales strategies that lead to consistent growth and customer acquisition
Even better if you:
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Have experience in sales forecasting, territory planning, and developing effective sales playbooks
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Drive strong operational rigor with sales team
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Have expertise in sales enablement tools and CRM platforms (e.g., Salesforce, HubSpot, etc.) to drive team efficiency and effectiveness
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Have a deep understanding of 7 figure deal sales cycle, from prospecting to closing, and can coach your team through each stage
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Have experience in a rapidly growing startup or tech environment where adaptability and flexibility are essential for success
Benefits:
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Health, dental, and vision insurance
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Take what you need vacation policy
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Career growth opportunities within a fast-growing AI company
Top Skills
What We Do
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
