Sales Manager

Sales Manager Opportunity

Scion is a leading player in the student housing industry, and we are seeking an experienced Sales Manager to oversee a team of specialists responsible for sales and revenue generation across an assigned portfolio. As a key member of our team, you will be accountable for driving sales performance and implementing effective strategies to maximize customer satisfaction and financial objectives.

This role operates within a fast-paced and agile corporate sales environment, requiring a strong understanding of business principles, exceptional leadership and personnel management skills, and a commitment to high-performance standards.

Sales Manager Responsibilities

Staff Development and Leadership

• Recruit, hire, train, and retain exceptional team members.
• Provide leadership, accountability, and coaching to optimize staff performance and foster a positive and productive team environment.
• Ensure Sales Specialists are well-trained and compliant with Fair Housing regulations, sales techniques, and company policies.
• Ensure appropriate staffing levels in the centralized sales office, including after-hour initiatives as needed.
• Identify and recommend Sales Specialist travel when necessary, coordinating with Regional Managers and Regional Vice Presidents for on-site team travel.
• Adjust and coordinate team members to make the highest and best use of talent on the team against threats and underperformance within the portfolio.

Customer Experience and Sales

• Develop, coordinate, and assist in sales strategies to maximize occupancy and effective rates across the assigned portfolio.
• Identify areas of opportunity and recommend relevant training and support for the assigned portfolio operations team.
• Aggregate and report on performance results of sales strategies and other key performance indicators (KPIs) as needed.
• Become the subject matter expert on all markets within the assigned portfolio and stay updated on internal and market competitors' sales strategies.
• Ensure compliance with all sales and follow-up policies.
• Maintain a thorough understanding of operational practices and their impact on customer experience and sales initiatives.
• Conduct performance calls for the assigned portfolio as necessary.
• Serve as an expert on leasing procedures and forms, collaborating with the internal legal team to provide appropriate leasing documents.
• Set and enforce daily, weekly, monthly, and quarterly sales goals for teams.
• Develop a sales communication strategy in conjunction with on-site teams and Sales Specialists striving to foster collaboration on all sales and marketing initiatives.
• Identify sales and revenue needs beyond the assigned portfolio.

Marketing and Lead Sourcing

• Approve paid social and digital advertising strategies within the allocated budget.
• Monitor digital KPIs to inform lead generation strategy.
• Identify and execute customer experience initiatives and additional marketing opportunities, both virtually and in-person.
• Collaborate with the Brand and Marketing team on sales messaging and initiatives.

Financial Performance

• Identify and implement revenue-maximizing strategies.
• Collaborate with the Director of Sales to establish rates for future academic years.
• Analyze and present performance findings in a clear and concise manner to advise executive team, and support departments, of recommended changes to optimize velocity and revenue results.
• Understand the impact of revenue decisions on the portfolio and effectively communicate these decisions to internal and external stakeholders.

Business Intelligence & Systems Management

• Update property management systems as needed and communicate updates to Sales Specialists and on-site teams.
• Spearhead initiatives dedicated optimizing processes within a multitude of platforms to stay ahead on trends and up to date on technologies available.

The responsibilities listed above may not be all inclusive.

What We Require

• Sharp business and sales acumen; analytical and strategic thinking
• Experience in the Student Housing or Multi-family industry; proficient in current market trends and economic factors
• Experience with lead management systems, and communication management platforms for text and email messaging
• Proficiency with property management systems (Entrata preferred)
• Proven effective leader, motivator and supervisor; 2+ years’ experience leading a team of 3+ people
• Exceptional written and verbal communicator
• Proficient with social media platforms

Operational Details

• Based at Scion’s Chicago corporate headquarters. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.

Sales Manager Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off + Floating Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B #wearehiring #werehiring sales / manager / leasing / student housing