Retail Sales Manager - Trilingual (Spanish/Portuguese/English)

Posted 2 Days Ago
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Colonia México, Nezahualcóyotl, México
Senior level
eCommerce • Gaming • Kids + Family • News + Entertainment
At Pokémon, our mission is to become an entertainment leader and bring the fun of Pokémon to people around the world!
The Role
The Sales Manager will be responsible for identifying, developing, and managing strategic relationships with partners and retailers in Brazil. They will work to maximize product availability, drive contract negotiations, and collaborate with internal teams to meet client needs and increase market exposure for The Pokémon Company International.
Summary Generated by Built In

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at corporate.pokemon.com and pokemon.com.

Note: Please include an English version of your resume with your application

Get to know the role

Job Title: Sales Manager, Brazil (TCG)

Job Summary: Identifies, develops and manages strategic relationships with partners and potential retailers in Brazil, it requires proficiency in Brazilian Portuguese, Spanish, and English

People Manager: No

What you’ll do 

  • Qualify, onboard and manage multiple reseller and retail accounts in the designated territory, building relationships at both working and senior management levels
  • Maintain pricing and availability databases for the region and distribute to customers and distributors timely
  • Proactively work with customers and internal parties to maximize product availability and purchase order fill rate, including channel inventory management
  • Collaborate to create a quarterly retail marketing plans for the assigned accounts and ensure timely execution and reporting
  • Create and keep a forecast for the assigned accounts, to ensure requested production and product availability match the partners’ needs.
  • Regularly communicate with (and travel as necessary to) the assigned accounts to ensure partners satisfaction as well as identification of new opportunities
  • Analyze current market trends within designated territories and offer strategic suggestions for increased TCG exposure and to secure executive support for recommended course of action
  • Drive contract negotiations with distribution partners as necessary; work with the department director and Legal to achieve prompt deal execution
  • Collaborate with other internal functions such Organized Play, Marketing, Legal, Finance and Logistics, across our organization to meet all client needs
  • Research, prepare, and present strategic plans and other reports for executive approval and subsequent rollout
  • Contribute to the formation of the annual departmental budget and Annual Plan
  • Contribute to development of sales collateral materials (presentations, sales sheets, giveaways, etc.)
  • Provide key information on customer requirements and timelines as well as information on competitor status to the rest of the business.

What you’ll bring 

  • Five (5) to seven (7) years of related professional experience.
  • Tri-lingual: Brazilian Portuguese, Spanish, English speaking and writing abilities at a near-native level is required.
  • Bachelors degree in related field preferred.
  • Experience managing big retail accounts, and resellers/distributors preferable in the entertainment or toy industry
  • Experience managing and optimizing inventory and product pricing
  • Experience managing in-store activations and activities
  • Proven listening skills necessary to elicit and internalize customer feedback, needs, and motivations.
  • Advanced communication skills; clearly and concisely communicate complex issues and technologies

#LI-PS #LI-Hybrid

How you’ll be successful

  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
  • Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.


What to expect

  • An employee first culture.
  • Company events that celebrate the spirit of Pokémon.
  • Competitive cash-based compensation programs.
  • 100% employer-paid healthcare premiums for you.
  • Generous paid family leave.
  • Employer-paid life insurance.
  • Employer-paid long and short-term income protection insurance.
  • US Employees: 401k Employer Matching.
  • UK/IRE/MX Employees: Pension Employer Contributions.
  • Fitness reimbursement.
  • Commuter benefit.
  • LinkedIn learning.
  • Comprehensive relocation package for certain roles.
  • Hybrid work environment.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at [email protected]

The Company
Bellevue, WA
820 Employees
On-site Workplace
Year Founded: 1996

What We Do

Join one of the most popular children’s entertainment properties in the world! The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and website.

WE ARE POKÉMON!

Why Work With Us

Everybody that works here has a passion for the brand, maintaining high standards, displaying curiosity and creativity, developing collaborative partnerships, and delighting our customers and fanbase. We treat everyone with respect and empathy.

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