Sales Force Excellence Manager

Job Purpose

The Sales Force Excellence Manager will be responsible for driving the effectiveness of the sales team by developing strategies, processes, and tools to enhance sales force productivity and execution. This role focuses on data-driven decision-making, advanced analytics, and continuous improvement of sales force capabilities. The ideal candidate will have a blend of sales operations, analytics, and project management experience within the FMCG industry, with a keen eye for optimizing sales performance.

Key Responsibilities

The role has the following key deliverables:

• Sales Force Effectiveness (SFE) Strategy:

  Develop and implement a comprehensive SFE strategy to improve sales team performance and optimize resource allocation.

  Identify areas for process improvement, including territory management, sales target setting, and incentive structures.

  Align SFE initiatives with overall business objectives and growth strategies.

• Data Analysis & Insights Generation:

  Analyze sales data to identify trends, gaps, and opportunities for growth across various product categories and regions.

  Utilize advanced analytics techniques (e.g., predictive modeling, segmentation) to enhance sales planning and decision-making.

  Provide actionable insights to sales leadership for improving go-to-market strategies and field force productivity.

• Sales Reporting & Performance Management:

  Design and manage sales dashboards and performance reports to track key performance indicators (KPIs) such as sales productivity, coverage, and call quality.

  Monitor and report on sales performance, identifying areas that require attention or improvement.

  Develop standard operating procedures for reporting, ensuring consistency and accuracy in data management.

• Sales Operations Optimization:

  Drive initiatives to improve sales operations processes, including CRM adoption, territory alignment, and route planning.

  Implement tools and systems that enable efficient sales force management, including automation of manual processes.

  Work closely with IT and other teams to optimize CRM and sales force automation platforms for better data capture and usage.

• Training & Capability Development:

  Collaborate with the Sales Capability Manager to ensure that sales teams have the skills needed to effectively utilize data and analytics in their roles.

  Develop and deliver training programs focused on data-driven sales techniques, CRM usage, and performance management.

• Incentive Plan Design & Management:

  Support the design and implementation of incentive schemes to motivate the sales force while aligning with business objectives.

  Analyze the effectiveness of incentive plans and recommend changes to drive higher sales productivity.

• Cross-Functional Collaboration:

  Partner with marketing, finance, and supply chain teams to integrate sales strategies with overall business plans.

  Work closely with the sales leadership team to ensure alignment on priorities and execution strategies.

Minimum Level of Job-Related Experience Required

Master's degree in Business, Statistics, Economics, or a related field (MBA preferred) 5+ years of experience in sales operations, sales analytics, or sales

What we offer:

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing. Improving everyday health takes dedication, energy and effort. So, we look to reward your contribution with a benefits package that includes but not limited to:

• Annual bonuses that reflect Haleon’s performance 
• Hybrid@Haleon – our philosophy to hybrid work and supporting individuals work/life balance 
• Childcare support – we offer enhanced maternity and paternity paid leave options for those important times as well as child care options 
• Life Insurance and Private Medical Package – with additional preventive healthcare services for employees to provide protection and piece of mind 
• Health and Wellbeing - programmes that take care of you physically and mentally 
• Development Opportunities - future-ready training, so your skills are always up to date

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.