Sales Engineer

Position Summary

FORM is looking for a Sales Engineer with a positive attitude, team player mindset, and a strong willingness to learn. The Sales Engineer will design solutions using our SaaS platform, articulate technology, and position solutions to both business and technical users. Additionally, the SE will be responsible for architecting and designing solutions aimed at integrating FORM’s products with the customers’ technical infrastructure, as well as designing integration solutions based on the customer business and technical requirements. They will be working regularly with different departments, specifically Sales, Professional Services, and Product Management. 

Job Responsibilities:

• Consult B2B customers on technical and functional aspects of our product.
• Articulate and demonstrate FORM products and value statements at a detailed level.
• Build functional PoCs to demonstrate relevant product functionality and applicability of the form.com product against the customer use case. Many versions of the PoC may be built to accommodate the depth of project scope development.
• Creating/coordination of creating any other supporting material for demos/meetings (presentations, videos, proposals, solution architecture diagrams, etc.).
• Analyze, translate, and document business information and technical requirements into an architectural blueprint that outlines solutions that achieve the desired business objectives.
• Lead and/or support pre-sales requirements gathering, demos, and consultation both virtually and on-site at our customers’ premises.
• Collaborate with Sales Execs, Account Managers, and Project Managers to ensure effective project knowledge transfer on each stage of client onboarding.
• Coordinate technical and other resources as appropriate to nurture deal through sales process and assist in quote, proposal, RFI response, and other documentation.
• Research and maintain knowledge in emerging technologies and solutions to solve current and future business and technical challenges.

Skills & Competencies:

• Strong presentation skills, with ability to explain solutions, provide alternatives, escalate as needed, and have difficult conversations at executive levels.
• Excellent listening, oral, and written communication skills.
• Strong organizational skills, with the ability to work on multiple projects with multiple deadlines.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.
• Excellent attention to detail.
• Working knowledge of JavaScript, HTML and CSS.
• Working knowledge of SaaS/Cloud hosting architecture.
• Bachelor’s Degree in Computer Science or a related field is strongly preferred.
• Understanding/experience of key concepts and terminologies for common SDLC (i.e. Agile, Waterfall, etc.).
• Nice to have: Prior experience in a sales/pre-sales support role with SaaS solutions in the B2B environment. 

Technical Experience:

• Working knowledge and proficiency working with:

SOAP and/or Restful API

JavaScript

XML

JSON

CSS and HTML

SFTP and other file exchange protocols

Single Sign On protocols (SAML, OAuth)

Encryption fundamentals

Experience with code documentation (i.e. sequence diagrams, UML diagrams, ability to create sample files)

• Experience and knowledge of the combination of frontend, middleware and backend solution architecture.

Don't meet every single requirement? Studies have shown that those in underrepresented groups, such as women and those in our BIPOC communities, tend to not apply to jobs unless they meet every single requirement and qualification.  At FORM, we are dedicated to building diverse, inclusive, and an authentic workplace-- So, if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyway.  You may be the right candidate for this or other roles at FORM!

About FORM

FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world. 

OUR SOLUTIONS:

FORM OpX

FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections to reduce risk and improve safety and quality from the frontline. FORM OpX mobile workflows make it easy to capture the right data, at the right place, at the right time – every time. Teams stay connected with instant frontline communications on mobile, and real-time insights allow leaders to spot and fix issues quickly and measure trends over time so teams can take action on the opportunities that move the business forward.

GoSpotCheck by FORM unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster. Sell more with GoSpotCheck by FORM, the field execution app that guides, tracks, and improves performance in real-time. 

Who We Are

We are innovators: We’re here to free mobile workers from the mundane and open up new worlds of possibility and prosperity, powered by the people.

We are partners: We’re only as successful as our customers. We provide exceptional support, strategic partnership, and personalized account management to ensure they’re successful.

We are problem-solvers: We believe business will help solve the complex challenges facing our planet today. We build products centered on helping them succeed so they can do just that.

We are flexible: We believe in a "Work Your Way" Employment Policy. Employees who can effectively perform their job functions remotely may do so indefinitely. 

Humble + hungry. We measure success by how we help customers win. And we've been in the game a long time (in software years). Every interaction gives us the chance to deliver better service and more value. Along the way we've picked up a few awards, and for that, we're thankful.

FORM offers competitive salaries and full benefits for full-time employees and is an Equal Employment Opportunity (EEO) employer--welcoming all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.