Sales Engineer

Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for operational technology (OT) systems across defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts and we’re focused on helping our customer’s fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation and freight fleets, and defense fleets and weapon systems. Come join us. 

Our Values:

• Embrace Truth and Integrity: Base decisions on data, foster open dialogue, and uphold unwavering integrity.
• User-Centric Focus: Prioritize user needs to guide our actions and resource allocation.
• Collaborative & Adaptable: Collaborate for excellence, learning from failures and driving iterative improvements, recognizing every decision's significance.

Shift5 is seeking a Sales Engineer to drive revenue growth by providing technical expertise and tailored solutions to US Air Force and Space Force customers. You will be the technical lead in the sales process, collaborating with account executives and customers to showcase Shift5’s solutions.

Responsibilities:

• Technical Sales Support: Collaborate with the sales team to understand customer requirements and develop tailored solutions using Shift5’s platform.
• Product Demonstrations: Deliver compelling presentations, and demos to highlight the capabilities of Shift5’s solutions.
• Customer Engagement: Act as a trusted advisor to customers, addressing their technical concerns and guiding them through the adoption process.
• Solution Design: Work with customers to map their needs to Shift5’s platform, including integration with existing cybersecurity and operational technology systems.
• Proposal Development: Assist in crafting technical proposals, RFx responses, and solution briefs that align with customer needs.
• Technical Liaison: Bridge the gap between customers and internal teams, providing feedback to engineering and product management to refine Shift5’s offerings.
• Training & Enablement: Educate customers and partners on Shift5’s technology through workshops, webinars, and training sessions.

Qualifications: 

• 7-10+ years in a Sales/Solutions Engineering role supporting USAF/USSF.
• Experience in cybersecurity, maintenance, or OT within defense aviation/space preferred.
• Strong understanding of networking, security, and embedded systems.
• Ability to translate technical concepts into business value.
• Excellent presentation skills for technical and executive audiences.
• Active Top Secret clearance or ability to obtain one.

Preferred: 

• Experience with threat detection, cybersecurity frameworks, and incident response.
• Knowledge of OT protocols (e.g., ARINC 429, MIL-STD-1553).
• Linux experience.
• Familiarity with cloud solutions (AWS, Azure).

Compensation & Benefits: 

• Base Salary: $160,000-180,000
• Bonus program and equity in a fast-growing startup
• Competitive medical, dental, and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• Employer-paid Life and Disability Insurance 
• Uncapped paid time off policy 
• Flexible work & remote work policy 
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)  

We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.   

Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identify, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.