At KONE, we innovate and create sustainable solutions for the elevator and escalator industry, enhancing urban mobility and customer experiences globally. Join us as a Sales Engineer to contribute to our continued growth and success.
As a Sales Engineer, you’ll play a key role in managing customer relationships, identifying new sales opportunities, and driving the sales process for new equipment. You'll also provide essential technical support and collaborate with multiple teams to ensure smooth project execution.
Key Responsibilities:
- Build and maintain strong, long-term customer relationships
- Manage and update customer data within the CRM system, providing insights and reports
- Sales Process Support: Assist in the Sales Process as needed, acting as a back-up for the Sales team. This includes handling engineering tasks and providing administrative support to ensure smooth operations and the successful closure of new equipment sales
- Provide expert consultation on lift equipment orders, working closely with architects and contractors
- Identify and pursue new sales opportunities, driving lead generation and cross-selling
- Address customer complaints and concerns in collaboration with the KONE team, ensuring customer satisfaction and building long-term loyalty
- Assist the finance team with collections and ensure timely payments
Ideal Skills, Education, and Experience:
- Bachelor's Degree in Mechanical/Electrical Engineering, Civil Engineering, or related technical fields
- Strong experience in customer relations, presentations, negotiations, and closing deals
- Proficiency in relevant software applications (e.g., MS Office, CRM, CAD, or similar tools)
- A target-driven approach with an understanding of sales strategies and processes
- Basic understanding of contractual and financial terms
- Ability to thrive in a fast-paced environment and meet deadlines
- Excellent verbal and written communication skills in English
- Valid B-category driving license - role involves both office work & site visits
Additional Desired Skills:
- Previous experience in modernization or engineering sales is a plus
Why KONE?
- Competitive salary and benefits
- Company car provided
- Work in a globally recognized organization with a supportive and professional work culture
- Opportunities for career growth and development
- Participate in team-building activities and social events for enhanced team cohesion
Ready to make an impact? Apply now and be part of a global leader in the elevator and escalator industry!
How to Apply:
Please submit your CV and cover letter via the link by the 15th of March. For more details, feel free to contact me at [email protected].
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
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