Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver.
Sales Engineer
The Sales Engineer in this role will act as the primary liaison to one of our best energy and industrial sales customers, working closely with our customer to understand their unique needs. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to build lasting relationships with clients. This position offers an exciting opportunity to work with a high-profile customer and contribute directly to their growth and satisfaction.
Responsibilities:
- Provide support for the Fisher Controls and Emerson Actuation Business Units.
- Coordinate and manage the full quote and order processes via our ERP system.
- Ensure accurate shipping on expedited orders for high-value industrial parts and equipment.
- Support sales operations by focusing on customer satisfaction and on-time delivery throughout all stages of the sales and order cycles.
- Develop and facilitate quotation response with the sales team and track business opportunities and responses.
- Provide project coordination and document control support for quotations and orders.
- Interface with vendors, principals, and customer through phone, email, and other forms of communication.
- Work closely with team members to resolve customer issues and complaints in a timely manner.
- Follow up as needed to ensure resolution and customer satisfaction.
- Monitor open customer inquiries, quotation, and order fulfilment via email, phone, and ERP system.
- Network with customer regarding future business opportunities to share with team.
Skills and Experience:
- The ideal candidate will have a strong technical background, excellent communication skills, and the ability to build lasting relationships with clients.
- Inside sales experience or sales administration experience is highly advantageous.
- 2-4 years of experience in the industrial process business or similar.
- Bachelor of Science degree with concentration in business preferred.
- Problem solving experience in a team environment.
- Excellent organizational and time management skills.
- Great attention to detail – a keen eye for details in often technical documentation.
- Intermediate PC and computer skills, including MS Office and customer databases or CRM/ERP systems.
- Ability to collaborate and communicate effectively in a team environment.
Are you a skilled sales person with a passion for building lasting relationships and providing top-notch customer support? Join our energy and industrial sales team and work closely with one of our best customers to drive their growth and satisfaction. Apply now to take on this exciting opportunity and make a significant impact!
Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, profit sharing, tuition reimbursement, and other unique incentives.
Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.
Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.
Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.
What We Do
Celebrating its 70th year in business, Proconex—the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region—is a leading provider of Process Automation Control Systems, Valves and Control Devices, and related technologies and services. This partnership connects our customers with world-class solutions, a wide array of products, engineering excellence, dedicated field support, and factory certified personnel. With three strategically located offices, Proconex maintains a deep dedication to its 200 employees, a sharp focus on safety and quality, and the drive to deliver a premier customer experience.
