Sales Engineer (Solutions)

Posted 7 Days Ago
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Mountain View, CA
Senior level
Big Data • Hardware • Information Technology
The Role
Lead technical integration of MNOs' network with Skylo, provide training and support, and advocate for customer needs to enhance product features.
Summary Generated by Built In

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.

This role is located our Mountain View office where we are onsite 3 days a week in office. 

How You Will Contribute 

  • Technical Guidance and Integrations
    • Lead the technical integration of MNOs' network infrastructure with the Skylo Network to launch NTN network services.
    • Guide and support MNOs & MVNOs engineering teams to launch new & existing features with Skylo 
    • Guide MNOs through commercialization, including device readiness, billing setup, and support processes.
  • Comprehensive Technical Training and Enablement
    • Provide comprehensive technical training on NTN technical aspects, including troubleshooting
    • Offer ongoing support and access to relevant resources.
    • Conduct regular updates and training sessions to keep various teams within MNOs up-to-date on NTN technology evolution.
  • Technical Leadership, Collaboration, and Customer Advocacy
    • Establish technical leadership with MNOs, positioning Skylo as a trusted advisor for NTN product development.
    • Ensure product features are improved and added by creating a feedback loop with Sales & Product teams.
    • Champion the needs of MNOs by sharing their feedback within the organization to continuously enhance our features and processes.

What We Look For 

    • 10-12 years of experience in Telecommunication
    • Proven ability to lead and collaborate across different teams
    • Capable of building and maintaining relationships with Mobile Network Operators (MNOs)
    • Skilled at navigating complex organizational structures
    • Excellent written and verbal communication skills, including the ability to clearly explain technical concepts to both technical and non-technical audiences
    • Strong analytical and problem-solving abilities with meticulous attention to detail
    • Ability to adapt to evolving requirements and priorities within the satellite and NTN connectivity industry
    • Hands-on experience with network elements such as vRAN/ORAN, Core, and packet or signal gateway
    • Deep understanding of LTE, VoLTE, and SMS/voice call flows, including PCAP trace analysis
    • Practical experience implementing end-to-end products and networking infrastructure over terrestrial 3G/4G/5G or NTN networks
    • Familiarity with networking protocols and components such as HTTP, DNS, NIDD, PDN, TCP/IP, and ICMP
    • Familiarity with network latencies, RF, and Timing configurations

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

  • Competitive compensation packages including a stock option based equity program 
  • Comprehensive benefits including medical, dental, vision, retirement plan
  • Monthly allowances for wellness and education reimbursement
  • A generous time off policy, holidays, and the opportunity to temporarily work abroad
  • Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and service 
  • Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization 
  • Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics

Additional information

The compensation range for this position is $184,500 - $230,600. This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.

EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability. 

Top Skills

Dns
HTTP
Icmp
Lte
Nidd
Oran
Pdn
Sms
Tcp/Ip
Volte
Vran
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The Company
HQ: Palo Alto, CA
81 Employees
On-site Workplace
Year Founded: 2017

What We Do

Every company wants to change the world, and we are doing it. Skylo moves the world’s machine data from sensors to our satellite network and then delivers information to customers through our immersive interface. And we deliver that satellite connectivity affordably (at a monthly cost that’s less than a cup of coffee or chai). The connectivity drives real-time data which, in turn, drives decision making that transforms companies, industries, and lives.

It’s all made possible through the Skylo Hub, the Skylo Network, and the Skylo Data Platform. The Skylo Hub is a small piece of hardware - like a super-rugged mobile hotspot - that communicates with machine sensors. It transmits data to the Skylo Satellite Network, our ultra-reliable network that uses existing geostationary satellites to deliver always-on, always-accessible connectivity. Customers receive information - and take action - through our Skylo Data Platform.

Together, our Skylo Hub, Network, and Data Platform are securely delivering to global enterprise and governments, with early deployments across fishing vessels, trains, trucks, tractors and more from the Himalayas to the Indian Ocean. We’re a global, fast-growing team, with offices in California, India, Israel, and Finland.

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