Sales Engineer (Partners)

Posted 12 Days Ago
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Mountain View, CA
Senior level
Big Data • Hardware • Information Technology
The Role
The Sales Engineer will provide technical support to OEMs, lead commercialization of IoT devices, develop training programs, and ensure compliance with standards.
Summary Generated by Built In

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.

This role is located in our Mountain View office where we are onsite 3 days a week in office. 

How You Will Contribute 

  • Responsibilities within this role encompass a wide range of technical and collaborative tasks, including:

    • OEM Collaboration: Collaborate closely with Original Equipment Manufacturers (OEMs) for seamless integration and operation within the Skylo Network. Provide technical expertise, guidance, and support throughout the development process.
    • Provide technical development and support to chipset and module manufacturers to expedite successful certification with Skylo.
    • Commercialization and Certification:  Lead the commercialization of developed IoT devices, ensuring they meet all regulatory and industry standards and are fully prepared for certification. Coordinate testing, documentation, and compliance activities.
    • Training Program Development: Creating and implementing comprehensive training programs to educate OEMs, partners, and customers on the technical aspects of Skylo Network devices, including installation, configuration, and troubleshooting.
    • Standardizing processes for device onboarding, SIM provisioning, and network visibility to streamline operations and enhance efficiency. This includes developing clear guidelines, documentation, and tools 
    • Technical Leadership: Establishing technical leadership within the industry by developing and delivering presentations that showcase the capabilities and benefits of Skylo Network devices.
    • Self-Service Tools and Customer Feedback: Developing self-service tools and resources to empower customers and partners, while actively seeking and incorporating customer feedback to continuously improve products and services.
    • Documentation: Develop and deliver effective training materials and collateral with Product & Marketing

What We Look For 

  • 7-10 years of experience in Telecommunication/Chipset/Module industry
  • Deep understanding of LTE, VoLTE, and SMS call flows, including PCAP trace analysis.
  • Familiarity with networking protocols and components (HTTP, DNS, TCP/IP, ICMP).
  • Hands-on experience with network elements (vRAN/ORAN, Core, packet/signal gateway).
  • Good understanding of LTE and IOT device interfaces and protocols.
  • Knowledge of Python, C, Java, and Shell programming languages.
  • Familiarity with network latencies, RF, and Timing configurations.

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

  • Competitive compensation packages including a stock option based equity program 
  • Comprehensive benefits including medical, dental, vision, retirement plan
  • Monthly allowances for wellness and education reimbursement
  • A generous time off policy, holidays, and the opportunity to temporarily work abroad
  • Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and service 
  • Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization 
  • Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics

Additional information

The compensation range for this position is $184,500 - $230,600. This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.

EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability. 

Top Skills

C
Dns
HTTP
Icmp
Iot
Java
Lte
Oran
Python
Shell
Tcp/Ip
Volte
Vran
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The Company
HQ: Palo Alto, CA
81 Employees
On-site Workplace
Year Founded: 2017

What We Do

Every company wants to change the world, and we are doing it. Skylo moves the world’s machine data from sensors to our satellite network and then delivers information to customers through our immersive interface. And we deliver that satellite connectivity affordably (at a monthly cost that’s less than a cup of coffee or chai). The connectivity drives real-time data which, in turn, drives decision making that transforms companies, industries, and lives.

It’s all made possible through the Skylo Hub, the Skylo Network, and the Skylo Data Platform. The Skylo Hub is a small piece of hardware - like a super-rugged mobile hotspot - that communicates with machine sensors. It transmits data to the Skylo Satellite Network, our ultra-reliable network that uses existing geostationary satellites to deliver always-on, always-accessible connectivity. Customers receive information - and take action - through our Skylo Data Platform.

Together, our Skylo Hub, Network, and Data Platform are securely delivering to global enterprise and governments, with early deployments across fishing vessels, trains, trucks, tractors and more from the Himalayas to the Indian Ocean. We’re a global, fast-growing team, with offices in California, India, Israel, and Finland.

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