- Identify and develop opportunities in the hardrock mining sector to drive sales of KSB products and services.
- Execute sales plans and strategies aligned with the objectives of the hardrock mining division.
- Build strong relationships with key customers, understanding their operations and offering appropriate solutions.
- Prepare and deliver technical and commercial proposals, ensuring alignment with customer requirements.
- Support the negotiation and closing of deals in collaboration with the Hardrock Mining Sales teams.
- Provide technical expertise to customers, including pump selection, system design, and troubleshooting.
- Conduct site visits to assess customer needs, system requirements, and provide on-site recommendations.
- Assist in the development of tailored solutions for mining operations, ensuring the suitability and reliability of KSB products.
- Collaborate with internal teams, including TSS (Technical Sales Support) and Order Engineering, to ensure the feasibility of proposed solutions.
- Maintain ongoing communication with customers to ensure their needs are met and issues are resolved promptly.
- Monitor and follow up on project progress to ensure customer satisfaction and adherence to timelines.
- Build trust and long-term relationships with customers by delivering excellent service and support.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
- Provide regular reports on sales activities, customer interactions, and market insights to the Hardrock Mining Sales General Manager.
- Utilize CRM tools (e.g., C4C) to track sales activities, manage customer data, and support strategic planning.
- Ensure all sales activities comply with KSB’s Quality, Health, Safety, and Environment (QHSE) policies and standards.
- Address hazards, risks, and environmental impacts related to customer projects and ensure their mitigation.
- Work collaboratively with the hardrock mining sales team and other internal departments (e.g., SCM, Purchasing, Service) to deliver seamless customer solutions.
- Contribute to knowledge sharing and team development by participating in training, workshops, and technical discussions.
Top Skills
What We Do
ABOUT KSB
KSB is one of the world’s leading suppliers of pumps, valves and related systems.
KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio.
KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros.
KSB WORLDWIDE
With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality.
KSB IN THE MEDIA
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FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS:
• Pumps and valves for industrial applications
• Comprehensive KSB services and original spare parts
• Pumps, valves and systems for building services
• Automation and drive solutions
• Pumps, valves and systems for renewable energy applications
• Slurry pumps for mining, suction dredgers and the oil sand industry
• Pumps, valves and systems for water applications
• Pumps, valves and systems for waste water applications
• Pumps, valves and systems for energy applications
