Sales Enablement Specialist

Ushur delivers the world’s first AI-powered Customer Experience Automation™ (CXA) platform, purpose-built to intelligently automate entire customer journeys end to end. Designed to provide delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of enterprise intelligence. It combines Conversational Automation and Knowledge Work Automation in a secure, no-code, cloud-native SaaS platform to digitally transform every step of the complete enterprise customer experience, from Micro-Engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading healthcare and insurance companies across the globe, including Irish Life, Aflac, Unum, and Cigna.

For remote positions, Ushur’s U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.

Ushur is seeking a Sales Enablement Specialist to join our team and play a crucial role in enhancing our sales organization’s effectiveness. In this role, you’ll be responsible for helping to develop a comprehensive training and development program, including onboarding, ongoing training, and sales manager training.

You’ll assist in creating dynamic sales playbooks, developing compelling sales content, and managing our sales enablement content repository. If you’re passionate about sales excellence and have experience building sales enablement programs from the ground up, we’d love to hear from you.

What You'll Do

• Develop and implement training strategy, program, and curriculum for the sales organization
• Develop and roll out the sales playbook
• Create sales success stories, case studies, sales guides, and product collateral
• Manage the sales enablement content repository
• Train the sales organization on the best use of marketing and sales enablement materials
• Liaise with Product Marketing for up-to-date product information
• Strengthen customer reference program and user community engagement
• Design cross-solution templates for standardized presentations
• Determine content adoption metrics and define sales enablement best practices
• Develop an internal sales website for communication and access to materials

What You Bring

• 2-3 years of experience in Sales, Marketing, or Sales support in a SaaS company
• Experience in a sales or sales support role
• Proficiency in e-Learning tools, development, and implementation
• Knowledge of Sandler Sales Methodology, Solution Selling, and/or other Sales Methodologies
• Familiarity with tools like Salesforce, GTM Buddy, Asana, Articulate360
• Experience building sales tools, playbooks, training, and certification programs
• Exceptional written and verbal communication skills
• Ability to work cross-functionally and internationally
• Creative and strategic problem-solving skills

Why Join Us?

Thriving Company Culture. At Ushur, we foster a values-driven culture that prioritizes respect, inclusion, and collaboration. We empower every individual to thrive, contribute innovative ideas, and make a meaningful impact in a supportive and dynamic environment.

Bring Your Whole Self to Work. We celebrate diversity and believe that innovative ideas thrive in an inclusive environment where every team member is valued. As a dynamic start-up, we recognize that every individual makes a significant impact.

Rest and Recharge. Take advantage of unlimited PTO, wellness days (10 per year), paid holidays (10 holidays + full week off at the end of December), and more to prioritize your well-being and maintain balance.

Comprehensive Health Benefits. We’ve got you covered with health, dental, and vision plans tailored to meet the needs of you and your loved ones, plus additional offerings like life insurance, accident coverage, and more.

Invest in Your Future. We provide a 401(k) plan to support your retirement savings and stock options to give you a stake in our company’s success and growth.

Embrace Growth. One of our core values is Growth Mindset – we believe in lifelong learning. We offer opportunities to support your development, including assistance with certifications and continuing education related to your role at Ushur.

Flexible Work Options. We understand the importance of flexibility. For employees based near our HQ, we offer a hybrid work model that balances collaboration and autonomy. Fully remote roles are available for employees located outside of the HQ area, ensuring everyone can thrive in an environment that works best for them.