What is PerfectServe?
PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!
PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.
By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.
We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.
Position Overview
If you are looking for an entry-level sales opportunity in healthcare technology with one of the fastest-growing private SaaS companies in North America, PerfectServe is the place for you. This opportunity will provide you with a solid foundation and jump-start your career in sales. When you join our team, you will receive comprehensive sales and healthcare training covering the latest sales technology, career planning, and mentoring by seasoned sales professionals.
Serving the healthcare industry for over 20 years, PerfectServe is a leader in secure clinical communications, optimized physician scheduling, and patient and family engagement. Our array of SAAS (software-as-a-service) products are utilized by hospitals and medical practices across the country. Our mission is to improve the patient experience and drive positive outcomes in care delivery settings using innovative technology solutions.
The Sales Development Representative (SDR) team’s primary goal is to build our sales funnel with sales qualified leads. You will work closely with sales to identify strategic prospecting targets and execute outreach campaigns. This role offers a competitive base salary plus uncapped commission.
Main responsibilities
- Increase sales by identifying, creating, and passing new qualified leads to designated sales representative.
- Implement best practices for marketing campaigns through creativity and problem solving.
- Execute outreach campaigns using phone, email, and social mediums.
- Acquire and set up new meetings with target clients through prospecting.
- Collaborate with key decision makers to initiate the start of internal sales cycle.
- Seek to understand patient flow issues, provider frustrations, and overall health system objectives.
- Adapt PerfectServe strategy as needed to meet client needs.
- Keep an accurate and up-to-date log of all prospect interactions in the SalesForce CRM.
- Research and implement strategies to increase market share.
- Maintain a strong knowledge of all PerfectServe products.
- Meet and exceed monthly sales targets.
Qualifications
- Motivated, competitive, and hardworking with a desire to grow in sales.
- Ability to create a great first impression and provide a PerfectServe experience.
- Salesforce experience preferred, not required.
- Possess excellent communication skills and demonstrate professional etiquette in all forms of communication.
- Not afraid of the phone or hearing ‘no thanks.’
- Pleasantly persistent and able to get to ‘yes’ in a sales conversation.
- Ambitious and open to coaching and new ideas.
- Energized by a fast-paced environment.
- Embody PerfectServe's core values: collaboration, purpose, innovation, service, integrity, inclusion.
Benefits:
- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K - with match and immediately vested.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy
- Internal Advancement Opportunities
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
Top Skills
What We Do
PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.
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