Sales Development Representative

Posted 15 Hours Ago
Be an Early Applicant
Ottawa, ON
Entry level
Other
The Role
As a Sales Development Representative at SurveyMonkey, you will identify and qualify potential customers, generate new business opportunities through outreach, and collaborate with Account Executives to build a strong sales pipeline. Responsibilities include conducting prospecting, managing leads in CRM tools, and staying informed on industry trends to effectively engage with prospects.
Summary Generated by Built In

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

As a Sales Development Representative (SDR) at SurveyMonkey, you will play a crucial role in driving our business growth by identifying, engaging, and qualifying potential customers for our enterprise solutions. You will be responsible for creating new business opportunities through proactive outreach and strategic prospecting efforts. Working closely with Account Executives, you will help build a strong sales pipeline and contribute to the success of our organization. You will report directly to the SDR Manager.

What you’ll be working on

  • Conduct outbound prospecting via calls, emails, and social media to generate new business opportunities for SurveyMonkey's products.
  • Qualify inbound leads to determine potential fit and readiness for sales engagement.
  • Conduct Zoom, phone, and email engagements with prospective customers to understand their business needs and set a meeting with an Account Executive
  • Utilize CRM and task management tools (e.g., Salesforce, Outreach) to track and manage lead interactions, ensuring accurate reporting and pipeline visibility.
  • Stay informed on industry trends, competitor activities, and SurveyMonkey’s offerings to effectively communicate value propositions.
  • Continuously refine prospecting strategies based on data and feedback.

We’d love to hear from people with

Required:

  • Bachelor’s degree or equivalent experience in sales, marketing, or a related field.
  • Highly motivated, goal-oriented, and eager to learn with a desire to grow a career in Sales.
  • Strong organizational skills and attention to detail.
  • Experience with CRM tools (e.g., Salesforce) or willingness to learn.
  • Previous experience in a sales or customer-facing role.
  • Familiarity with outbound sales techniques and prospecting tools.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Top Skills

Salesforce
The Company
Ballsbridge, Dublin
1,681 Employees
On-site Workplace
Year Founded: 1999

What We Do

We're on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.

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