Sales Development Representative

As a Sales Development Representative (SDR), you’ll play a critical role in driving sales pipeline and revenue growth by introducing Sign In Solutions as the leading provider of Visitor Management software. You’ll be responsible for driving outbound prospecting efforts, connecting with key decision-makers, and setting up consultations for our mid-market Account Executives. 

We’re looking for someone passionate about technology sales who thrives in a fast-paced environment, enjoys engaging with potential customers, and is motivated by measurable success. If you're motivated to hunt for fresh opportunities, exceed targets, and contribute to the company’s success, this role is for you!

This is a hybrid role (3 days in the office) based in St. Petersburg, Florida.

About Us

Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG V, Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor) , Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker).

Culture

Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are: 

Customer 1st 

Respect & Dignity 

Accountability & Empowerment 

Honestly & Positivity 

We’re Here to Win

Skills:

• Highly motivated and proactive in generating sales opportunities.
• Passionate about building a career in software sales and eager to learn.
• High level of comfort with high-volume calling and rejection handling.
• Strong verbal and written communication skills with the ability to engage prospects effectively.
• Self-motivated, goal-oriented, and driven to exceed performance targets.
• Collaborative and works well within a team to achieve shared success.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and prospecting tools (e.g., Zoominfo, LinkedIn Sales Navigator).
• Experienced in executing outbound sales prospecting techniques to identify and qualify leads.

What You Will Be Doing:

• Outbound Cold Calling: Execute high-volume outbound calls to engage potential customers, personalizing messaging to resonate with each prospect's business challenges and objectives.
• Prospecting and Outreach: Research and use various platforms, tools and techniques to prospect businesses within our ICP. Make contact through phone calls and emails to convert leads into qualified opportunities for the sales team.
• Lead Qualification: Ensure at all stages of the process you are qualifying the account, key decision-makers, and opportunities within the target market to maximise conversion. 
• Activity Targets: Maintain a high level of activity focusing on meeting call and email KPIs.
• Consultation Scheduling: Book high-quality consultations with prospects into the Mid-Market Account Executives diaries.
• Attendance & Rescheduling: Responsible for confirming and following up on scheduled, missed or cancelled consultations to maximize attendance rates.
• Solution Demonstration: Help prospects understand how the company's platform can improve risk management, operational efficiency, and user experience.
• Pipeline Management: Maintain accurate records of prospect interactions, progress, and outcomes in the CRM system. Monitor and track key metrics, including the number of calls, conversations, booked consultations, and attended consultations.
• Collaboration: Work closely with Account Executives to ensure a smooth handoff of qualified prospects. Provide feedback to marketing and sales leadership on prospecting campaigns, messaging, and outreach strategies, also identifying any areas of opportunity or further growth.




Key Performance Indicators (KPIs)

• Number of consultations booked in the Mid-Market segment.
• Attendance rate of scheduled consultations.
• Volume of outbound calls and prospecting activities completed daily/weekly.
• Conversion rate of calls to consultations.

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move.

Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:

Phone Interview with our HR team

Meet with the hiring manager and other members of the team

Culture meeting with other members of the Sign In Solutions team

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.