Sales Development Representative

Who We Are

We are a specialized medical staffing and technology company dedicated to supporting medical clinics. Founded by a Physician and a Nurse, our mission is to empower medical providers to deliver exceptional patient care. Today, we proudly serve over 800 providers across 20 states, many of whom care for underserved and vulnerable populations facing complex medical challenges. Our success has been recognized by the Portland Business Journal, naming us one of the Top 100 fastest-growing companies four times. We continue to significantly outpace others in our industry, driven by a team of passionate leaders who have grown with us and are committed to continuously enhancing the service we provide to our customers.

Our Goals

We are dedicated to expanding our impact by supporting medical providers, medical scribes, trainers, and the clinics they serve. We strive to enhance our effectiveness, efficiency, culture, and service quality. Our ultimate aim is to be recognized by our customers as the gold standard in customer service within the healthcare industry.

We’re Looking For

We’re looking for a Sales Development Representative (SDR) to help us grow and make a meaningful impact. This role is about forging strong connections with prospective clients, understanding their unique needs, and introducing them to the value of Scribe-X’s services. As the first point of contact for potential clients, you’ll collaborate closely with our sales and marketing teams to ensure healthcare organizations get the solutions they need. Success in this role requires a balance of determination, empathy, and a competitive spirit—someone who approaches challenges with grit, builds genuine connections with compassion, and is motivated to drive results that matter. If you’re ready to bring your energy, resilience, and heart to a role that helps improve healthcare, we’d love to hear from you.

What You’ll Do

• Prospect and Qualify Leads: You’ll research and identify potential clients using tools and resources, then reach out through email, phone, and social media to start conversations. 
• Engage Prospective Clients: You’ll communicate the benefits of our services, ask great questions, and learn about prospective client needs to see if we’re a good fit. 
• Coordinate Next Steps: Once a lead is qualified, you’ll schedule meetings with the sales team and ensure they have all the details they need to succeed. 
• Team Up with Marketing and Sales: You’ll follow up on leads generated through marketing campaigns and collaborate with sales to refine messaging and strategies. 
• Keep Things Organized: Using our customer relationship manager (HubSpot), you’ll log client interactions and track your outreach, helping the team stay on top of the pipeline and make data-driven decisions. 
• Stay in the Know: You’ll stay up to date on industry trends, competitor offerings, and what makes Scribe-X unique so you can deliver meaningful conversations.
• Maintain a Professional Presence: Whether attending conferences, engaging virtually, or interacting with prospective clients onsite consistently represent the company’s values and foster trust through your demeanor and communication.

What You’ll Need 

To be successful in this role, you’ll need the following experience, education, qualities, values,  and the ability to engage in specific physical, mental, and sensory actions with or without reasonable accommodation: 

• A bachelor’s degree in business, marketing, healthcare management, or a related field—or equivalent  experience. 
• 1–2 years of experience in sales, customer service, or a similar role, preferably with experience in healthcare or B2B sales. 
• Strong communication skills—you’re a great listener, confident speaker, and clear writer. 
• Solid organizational skills—you can juggle multiple tasks and leads without missing a beat. 
• Familiarity with HubSpot and other lead-generation tools. 
• A goal-oriented mindset—you’re motivated by hitting targets and seeing the impact of your work.
• The ability to sit or stand for extended periods, use basic tech tools like a computer and headset, and complete tasks that require focus and attention to detail. 
• A strong desire to learn and grow. 
• Strong problem-solving skills with a proactive approach to finding creative solutions when challenges arise, driven by a genuine passion for helping others.
• A deep commitment to helping people, paired with the ability to navigate challenges and develop thoughtful, effective solutions.
• The ability to take in, retain, and use information effectively to make thoughtful, logic-based decisions. 
• A collaborative and positive attitude that helps you work well with others to achieve shared goals. 
• The ability to travel locally and domestically up to  25% of the year. Travel may include one or more overnight trips with the transportation method being car and plane. 

What We Offer 

• A base salary of $50,000, with the ability to earn up to $75,000+ annually upon achieving or exceeding established goals. 
• A comprehensive benefits package, including medical, dental, and vision coverage (100% paid for  employee-only coverage, with options to add dependents). 
• Matching 401(k) contributions after one year of employment.  
• 120 hours of accrued PTO for the first year, 160 hours of accrued PTO every year after. 
• A beautiful office in close-in SW Portland with free parking. 
• Free access to Bright Perks, a platform that offers 600+ classes focusing on whole body wellness.