Company Description
Keona is the innovative developer of CareDesk, an AI-driven Healthcare CRM and Patient Access platform. Intuitively designed, the CareDesk platform helps users to deliver effortless, consistent, and personalized service and support through a single streamlined workflow and integrates with a medical group’s EHR/PM system to unify data from multiple sources.
Job Description
Keona Health is looking for the next Sales Development Representative to join our sales organization. From facilitating initial conversations to developing team-wide best practices, you will be an integral member of our Sales organization.
In this role, you’ll be responsible for creating excitement about Keona Health. You'll get to work alongside an extremely passionate and supportive team, but most importantly you’ll jumpstart your career in an exciting field. If you’re interested in venturing outside the norm and are ready to join a company with a proven business model, we’d love to learn more about you
Responsibilities
-
Identify and obtain new sales opportunities with prospective clients through outbound cold calls, emails, social media, and other communication networks.
-
Follow-up with inbound leads in a timely manner.
-
Use professional communication skills and create an excellent first impression to prospects. Instigate a strong strategy to attract customers, using email and call scripts.
-
Utilize prospecting and research tools, coordinate with assigned reps to qualify opportunities; implement effective handoff plans, and prepare for qualification calls and discovery meetings with target prospects.
-
Manage scheduling and calendaring of sales calls, emails and other engagements.
-
Keep track of leads and execute with agility by developing & following up.
-
Strategize with team members to innovate & improve the overall sales development process
-
Conduct sales development best practices with email, phone, and social drips using enablement technology to connect with new prospects.
-
Stay up to date and informed with product and service information. Maintain expected knowledge of the products to answer potential questions from customers.
-
Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans
-
Work internally with other departments to ensure proper quality and quantity of demonstrations
-
Meet and track sales goals.
Qualifications
Required Experience/Skills:
-
2+ years of sales development experience
-
Preferred: Experience in healthcare from college degree or internships
-
Preferred: Formal sales training
-
Excellent written and oral communication, organizational, and analytical skills.
-
Very strong work ethic with confidence to work autonomously
-
Highly motivated to succeed both individually and with a fast-growing company
-
Plus: HubSpot and ZoomInfo familiarity
Additional Information
This is a 100% remote work job that covers full health benefits for you and your family. We provide a great work/life balance. Don't believe us? Check out our Glassdoor employee reviews: https://www.glassdoor.com/Reviews/Keona-Health-Reviews-E1142943.htm
Keona Health is an equal opportunity employer and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Keona Health are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
All your information will be kept confidential according to EEO guidelines.
What We Do
Keona’s Health Desk product provides practices and call centers with award-winning triage and call support software.
FOR CALL HANDLERS AND NURSES:
Equip your call agents and clinical staff with protocols to guide them through the call handling process. Take advantage of gold standard Schmitt Thompson protocols and/or create your own to accommodate your needs. Tight integration with your EMR presents your staff with all relevant patient information on a single screen, allowing them to make more informed decisions.
FOR ADMINISTRATORS AND MANAGERS:
Empower your managers with Health Desk’s advanced reporting and analytics suite. Monitor and improve important call center metrics such as first call resolution rates and call handling time.
FOR PATIENTS:
Increase patient access and reduce call volume by offering E-visits. Improve patient satisfaction by ensuring that all calls are properly handled and returned in a timely manner.
