Sales Development Manager

Brinks Texas License #C00550

About Brink's:

Job Description

Sales Development Manager

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

We are implementing a new dynamic Sales Development Team. This team is essential for ensuring that the sales process runs smoothly by feeding qualified leads into the pipeline, enabling sales teams to focus on converting those leads into customers. It is an integral part in the sales process, primarily focused on generating and qualifying leads to ensure that the sales team can close deals more efficiently.

We are seeking a highly motivated and results-driven Sales Development Manager to join our growing sales team in our Coppell office. The Sales Development Manager is responsible for leading, coaching, and managing a team of SDRs (Sales Development Representatives) to drive lead generation, prospecting, and pipeline development efforts. The SDR Manager will play a key role in creating and executing strategies for outbound sales activities, qualifying leads, and ensuring the success of the SDR team in generating qualified leads for the sales team.

Responsibilities

• Help build and maintain a high-quality, motivated SDR team by ensuring proper talent development.
• Lead, mentor, and motivate the SDR team to achieve or exceed monthly/quarterly targets.
• Conduct regular one-on-one meetings with team members to provide feedback, performance reviews, and career development.
• Train new SDRs and continuously enhance the team's sales skills and product knowledge.
• Foster a positive, high-performance culture that encourages collaboration, continuous improvement, and accountability.
• Develop and implement effective strategies for lead generation, outbound sales outreach, and prospect qualification.
• Collaborate with marketing and sales leadership to align on lead generation goals, messaging, and target accounts.
• Oversee SDR activity management, ensuring proper use of CRM, sales tools, and lead management processes.
• Monitor key performance metrics (KPIs) such as lead volume, conversion rates, and pipeline contribution.
• Provide regular reports on SDR performance, offering insights and recommendations to improve results.
• Partner with Account Executives and Sales Directors to ensure a smooth handoff of qualified leads.
• Provide feedback from SDRs to Sales and Marketing teams to optimize messaging, targeting, and strategies.

Experience:

• Proven experience as a Sales Development Representative (SDR) or in a similar sales role, with at least 2-3 years of experience in a management or leadership capacity.
• Strong background in B2B sales, lead generation, and CRM management.
• Experience managing and developing high-performing teams.

Skills:

• Excellent leadership, coaching, and mentoring skills.
• Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
• Ability to work collaboratively with cross-functional teams (sales, marketing, etc.).
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., Outreach, Salesloft).
• Strong analytical skills, with the ability to monitor, analyze, and improve team performance metrics.

Attributes:

• A results-driven mindset with a focus on achieving sales targets.
• High level of organizational skills and attention to detail.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• A passion for sales, customer relationship-building, and driving revenue growth.

Educational Requirements:

• Bachelor’s degree in Business, Marketing, or a related field is preferred, though equivalent experience is also considered.

Working Environment:

• This position may require occasional travel, depending on company needs.
• The role is typically based in an office environment, but remote or hybrid work options may be available.

What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.