Sales Coordinator

What you will do 

As a Sales Coordinator, you will play a crucial role in supporting our sales community by building a robust pipeline of leads to meet business plans and company objectives, driving growth within the company. Your responsibilities will include generating leads through phone calls, reviewing and analyzing data pipelines, and utilizing email, social media, and various portals.

This office-based role in Birmingham will report to the Bid Team and Sales Support Manager. You will collaborate closely with Business Development Managers, Growth Room Teams, Sales Coordinators, and virtual account teams to manage portals and projects in the pipeline.

The ideal candidate will be tenacious with a "can-do" attitude, demonstrating persistence and a commitment to maintaining the highest standards of workmanship. Effective communication with both external and internal customers is essential to meet and exceed customer expectations.

What we offer

• Competitive salary

• 25 paid holidays + Bank Holidays and sick pay

• Holiday purchase scheme allowing you to buy up to 15 additional holidays, increasing your annual entitlement to up to 40 days

• Comprehensive benefits package including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme

• Extensive product and on-the-job/cross-training opportunities with outstanding resources available

• Encouraging and collaborative team environment

• Career development through various career ladders including Customer Service

• Dedication to safety through our Zero Harm policy

• Access to business resource groups

• Training on our company values

How you will do it 

• Make outgoing calls to develop new business

• Contact prospects to qualify leads

• Research, track, maintain, and update leads

• Maintain lead generation database

• Conduct customer research

• Collaborate with Business Development Managers and Growth Room Teams to identify enterprise opportunities

• Provide accurate and timely information to management

• Develop a strong knowledge of the company’s products and services to facilitate the sales process

What we look for 

Required 

• Excellent English communication skills (verbal and written)

• Experience with cold calling

• Experience in research and maintaining databases

• Proficiency in MS Office, including Word, Excel, and Outlook

• Experience using CRM systems

• Learning agility

• Strong organizational and time management skills

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