Company Description
Join Our Team as a Student Advisor and Transform Lives!
At Keypath, we believe in transforming education to transform the world. As a Student Advisor, you'll play a pivotal role in guiding students through their educational journey, from enrolment to graduation, ensuring they achieve their academic and career goals.
Your Role:
- Engage and Inspire: Connect with prospective students, understand their aspirations, and assess their suitability for our postgraduate programs.
- Drive Enrolments: Utilize your sales skills to manage a pipeline of student leads, driving enrolments to meet and exceed targets.
- Support and Nurture: Provide ongoing support to students, ensuring a seamless and positive experience from start to finish.
Why You'll Love This Role:
- Hybrid Work Environment: Enjoy the flexibility of working remotely four days a week, with one day in our vibrant Subang Jaya office.
- Comprehensive Training: Benefit from a thorough onboarding program, continuous sales training, and a dedicated buddy system.
- Dynamic Schedule: Work Monday to Friday, with occasional late or Saturday shifts, ensuring a balanced and engaging work life.
Job Description
Key Responsibilities:
- Achieve and exceed recruitment and retention KPIs.
- Conduct outbound outreach to prospective students, identifying their needs and goals.
- Use a consultative sales approach to inform and educate students.
- Manage a pipeline of students at various stages of the application process.
- Respond to student inquiries via email, chat, and other communication channels.
- Drive enrolment conversions by nurturing leads.
- Schedule and conduct appointments with prospective students.
- Build strong relationships with students, fostering trust and positive decision-making.
- Ensure an excellent student experience from enrolment to graduation.
- Execute physical and virtual events, including Open Days and Postgraduate Days.
Qualifications
Education: Bachelor’s degree or higher is highly regarded
Experience: 1-2 years in student enrolment, telemarketing, contact centre, or a similar sales environment.
Skills: Proven relationship-building and sales skills, consultative sales techniques, and a results-driven mindset.
Attributes: Energetic, fast learner, collaborative team player, excellent communication and presentation skills, and a keen eye for detail.
Additional Information
Why Keypath?
- Global EdTech Leader: Be part of a rapidly growing industry.
- Make an Impact: Contribute to global upskilling and reskilling efforts.
- Inclusive Environment: Thrive in a flexible, supportive, and inclusive workplace.
Benefits and Rewards:
- Hybrid work arrangement – 4 days remote and 1 day in the office.
- Competitive compensation package – Base salary plus uncapped incentives.
- All necessary equipment for success, including a laptop.
- Access to health and wellbeing programs, including Employee Assistance and Mental Health Days.
- Learning and growth opportunities, such as LinkedIn Learning and Career Development Programs.
- Employee-led initiatives like Culture Club and Team Green.
- Company events and activities, both in-office and remote.
Join Keypath and make a difference. We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.
Apply now and be a part of our mission to transform education and transform the world!
Top Skills
What We Do
At Keypath, our vision is to transform education to transform the world. We believe the key to transforming education is to unlock greatness – in educators, in individuals, and in our people. As a leading global EdTech company, Keypath Education partners with the world's leading educators to develop, design, and deliver the most career-relevant online education solutions that meet the needs of the future of work and help solve global social and economic challenges. Powered by our proprietary technology and data platform, KeypathEDGE, our services include market research and product development, course design and development, marketing and student recruitment, student experience and placement, and faculty recruitment. We work with leading universities across the United States, Canada, the United Kingdom and Asia-Pacific.
We are a global and growing company, always looking for new Keypathers to join the team. You can find out about our career opportunities here - https://keypathedu.com/keypath-careers
Keypath Education operates under Keypath Education Malaysia Sdn Bhd, 202001034596 (1390917-H) in Malaysia.
