Sales Associate (Remote)

Location: Remote

Work anywhere in the US, must live in the US

Do you love being a part of a team? Do you have a passion for sales? Do you enjoy the excitement of managing corporate accounts? Do you want to be challenged every day?

Continued is seeking a talented, driven Sales Associate to support the VP of Sales in driving the Continuing Education group sales business line. This position will own the entire Continuing Education sales business cycle for our Behavioral Health (Social Work, Counseling, Psychology) and Respiratory Therapy verticals. This position is focused on creating an exceptional partner experience for our clients from onboarding to continued promotion of our products and services, as well as increased utilization throughout the year.

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace, ranked #74 in Fortune’s 2024 Best Small & Medium Workplaces for Millennials, ranked #57 in Fortune's 2024 Best Medium Workplaces and ranked #12 in Fortune's 2024 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work®. Learn more about us at continued.com.

We celebrate diverse voices within our organization and in the professions we serve, and we welcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, veteran status or age. We are also committed to paying our team members at fair rates based on their skills and experience.

ABOUT THE TEAM

Though we are virtual and scattered across the country, we communicate frequently, have a tight-knit team, and support each other across roles and projects. We are driven by endless curiosity, a love of learning, and a desire to solve problems.

ABOUT THE POSITION

• Full-time W2 position (with bonus potential), work core U.S. business hours in your time zone
• Ability to fulfill the job requirements with or without reasonable accommodations
• Work from your home office
• Company-provided MacBook, internet stipend, etc
• Must be located in the United States and be legally eligible to work for us
• Travel is required for an all company meeting, and occasionally for out-of-state trade shows and client sales meetings
• We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, telemedicine, accident insurance, and more
• We offer 21 days of paid time off per year as well as your birthday and national holidays and observances (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
• We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more

RESPONSIBILITIES

• Strive to exceed monthly, quarterly and yearly sales department goals
• Manage and own the entire lifecycle of new and existing client business, from sourcing to closing, across all channels for our Social Work, Counseling, Psychology and Respiratory Therapy verticals
• Lead generation via daily cold calling for new business
• Partner across departments in response to RFP’s (Requests for Proposal)
• Act as key liaison for existing partners and end-users for group sales across our verticals
• Run and/or participate in training of clients/partners on system administration, and provide onboarding and continued support in using our program
• Daily/weekly/monthly tracking of utilization percentages for Sales team
• Assist with any necessary email or mail campaigns to further promote and enhance the benefits of our products
• Develop sales leads and make first contact by researching hospitals and health systems, pre-registering as a vendor, obtaining the bid calendars, completing vendor packets, working with accounts payable, and updating HubSpot records accordingly
• Be point of contact for all customer service needs for all program questions and/or problems for clients and partners, reseller programs, school, and group accounts
• Report system bugs and provide QA testing of systems as needed
• Work with Accounting on all related invoice and billing requests related to new sales and renewals
• Deliver and continue an exceptional client experience throughout the lifecycle of our clients to maintain existing business
• Work directly with the VP of Sales on various projects as they arise (updates to call lists, competitor research, trade shows, email campaigns, etc.)

REQUIREMENTS

• Bachelor's degree in Business or a related field
• Previous experience working in sales or account management
• Proven experience meeting/exceeding sales quotas and goals
• Comfort and previous experience with cold calling prospective clients
• Experience in Behavioral Health (Social Work, Counseling, Psychology) or Allied Health industry a very strong plus
• Passion for customer service and being a part of a team
• Excellent written and verbal communication skills
• Ability to work and think independently
• Extremely reliable and motivated to go the extra mile
• Excellent ability to multi-task with strong organizational skills
• High level of comfort learning new technologies and proficiency with full suite of Microsoft Office tools and Google Suite (gmail, calendar, gdrive)
• Proficiency with HubSpot a plus
• Knowledge of Jira and Confluence a plus

TO APPLY

Please submit a cover letter with your application. In your cover letter, we’d love to hear about an instance where you went the extra mile for a customer or client and/or closed a lengthy or difficult sale.