Sales Account Representative

Posted Yesterday
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Houston, TX
Mid level
Transportation
The Role
The Sales Account Representative will manage relationships with key accounts, develop sales strategies, and grow revenue through ongoing account engagement. Responsibilities include maintaining customer satisfaction, identifying new markets, managing pricing strategies, preparing contracts, and generating sales reports.
Summary Generated by Built In

Company Overview
Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary:
Reporting directly to the Vice President of Sales, this position is responsible for maintaining an ongoing relationship with selected accounts and developing the required plans to grow these selected accounts. In addition, this position is responsible for identifying key target markets and accounts, developing a sales strategy for each account, presenting this strategy to the management team, and implementing the agreed-upon strategy.
Essential Functions/Duties:
Account Management

  • Maintain and grow revenues within an account portfolio of ~$20M.
  • Develop a strong relationship with each account at as many levels as possible within the organization of each account
  • Implements corporate pricing strategy for each account while balancing market conditions, Plastic Express’ objectives, and customer relationship & satisfaction to meet sales goals.
  • Schedule and facilitate routine engagements and meetings with customer portfolio to meet department goals.
  • Conduct quarterly business reviews with account base.
  • Utilize CRM and internal reporting to pursue business opportunities.

Market Development

  • Identify key new markets for Plastic Express to service and grow.
  • Develop a strategy for each account in each market.
  • Complete and maintain market research and analysis, market competition, market share, capabilities, locations, and pros, and cons for each targeted account.

Pricing and Contracts

  • Responsible for identifying market pricing as it relates to each account and coordinating with the management team the pricing strategy at each account
  • Prepares for approval and delivers approved pricing and contracts for each account
  • Facilitates pricing contracts, agreements, and addendums as needed for each account along with the Contract Administrator

Reports

  • Utilize CRM to build customer history and sales opportunity pipeline.
  • Utilize sales revenue and volume reports to understand customer account trends and opportunity, provide quarterly review of top account performance to VP Sales.
  • Facilitate Account Receivable correction within each account where appropriate
  • Develop annual sales plan for each account

Qualifications: 
Required Education and Experience

  • Previous 3 to 5 years in sales & marketing experience is required.
  • Excellent interpersonal, communications and organizational skills are required.
  • Must be multi-task oriented with the ability to handle many activities simultaneously. 
  • Must have the ability to prioritize initiatives and tasks and self-manage.
  • Recognizes the importance of establishing strong relationships at all levels within the account base.
  •  Must be able to balance customer satisfaction with implementing corporate initiatives.

Preferred Education and Experience 

  • 4-year college degree preferred in Supply Chain/Logistic Management, Marketing, Finance, Economics, business, or related fields.
  • General knowledge of the Plastic Producers, Distributors, and Trader Industry is preferred.
  • General knowledge of rail, truck, packaging, and warehousing industries.
  • Bilingual in Spanish (proficient level)
  • Preferred 4-year degree in Marketing, Finance, Economics, business, or related fields.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These tasks include, but are not limited to:

  • The employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Must be able to lift and/or move up to 15 pounds and occasionally lift and/or move up to 55 pounds.
  • Sufficient vision required, which includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Licenses/Certificates:

  • None

Skills:

  • Proven interpersonal skills; relationship development and management.
  • Proven presentation creation and delivery skills.
  • Proven ability to conduct meetings and lead discussions in individual and group settings.
  • Proven ability to network and develop business leads.
  • Ability to work independently and as part of team.
  • Proficiency in Microsoft Office Suite applications.
  • Proficiency in accounting and understanding P&L statements.

Work Environment: 

  • Expected to operate in an office setting with computers, phones and other office machines.
  • Routine travel by air and vehicle for customer meetings and conferences.

Position Type/Expected Hours of Work: 
This is a full-time position. Days and hours of work are fluid based on demand. Evenings and weekends may be required. Ability to remain connected even when on vacation may also be required.
Travel:
Travel to meet with clients or potential clients will be required on occasion, estimated at 30% of the time.
Benefits and Perks:

  • Family health benefit packages - after 90 days
  • Vacation pay - after 90 days
  • Holiday pay - after 90 days
  • Company matching 401k retirement program - after 90 days

Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.
In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
If you have an interest in working at Plastic Express, please forward your resume including a brief work history.

The Company
HQ: City of Industry,, CA
141 Employees
On-site Workplace
Year Founded: 1970

What We Do

Plastic Express began in 1970 as a Trucking company in Southern California. We now offer services for many commodities across the United States. We offer pneumatic dry bulk trucking, warehousing, drayage, dry van trucking, and packaging services on the East, West and Gulf Coasts. We handle imports and exports and can package, receive or ship all types of packaged and bulk materials.

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