Safety Program Manager, Human Data

About the Team

OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, Operator, and Sora and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams.

About the Role

As a Safety Program Manager (PGM) in the Human Data team you will partner with our safety systems team, operations and engineering to implement complex solutions for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to safely deploy models into the real world

This role is based in our San Francisco HQ. We offer relocation support to new employees.

In this role, you will:

• Work in a high velocity environment, where the outcome of your work will inform deployment decisions

• Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data

• Gather requirements, write instructions, define success criteria, and calibrate the AI trainers

• Use internal tooling to assess labeled data and provide feedback to AI trainers

• Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience

You’ll thrive in this role if you:

• You thrive in dynamic environments. You are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat.

• You’re curious about policy, political science, or government. While not required, an interest or background in these areas will help you connect the dots in our broader mission.

• You have a can-do attitude. You don’t shy away from rolling up your sleeves and tackling the "grunt work" with the same enthusiasm as high-visibility tasks.

• You are resilient and flexible. Setbacks don’t rattle you. You bounce back quickly, adjust strategies as needed, and maintain a positive, solution-oriented mindset.

• You’re super organized amidst chaos. Even when things are moving quickly, you keep track of details, manage competing demands, and bring structure to complexity.

• You enjoy operational work. While you might have an interest in broader topics like safety, you find satisfaction in executing operational tasks efficiently and effectively.

• You have a knack for data. You've gone beyond basic data annotation and have hands-on experience with data analytics, using insights to inform decisions and improve processes.

• You’re energized by start-up environments. If you enjoy the hustle, resourcefulness, and rapid iteration typical of start-ups, you’ll feel right at home.

• You have some relevant experience. Ideally, you have at least 1-2 years of relevant experience and are eager to grow within a role that challenges and develops your skills.

Essential Requirement

This role may require access to technology or technical data controlled under the U.S. Export Administration Regulations or International Traffic in Arms Regulations. Therefore, this role is restricted to individuals described in paragraph (a)(1) of the definition of “U.S. person” in the U.S. Export Administration Regulations, 15 C.F.R. § 772.1, and in the International Traffic in Arms Regulations, 22 C.F.R. § 120.62. U.S. persons are U.S. citizens, U.S. legal permanent residents, individuals granted asylum status in the United States, and individuals admitted to the United States as refugees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

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For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.