About us
At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract litigation. We also support our parent group, litigating on their behalf.
We currently have an exciting opportunity for an experienced RTA/EL/PL Litigator to join our Leeds or Bromley based Legal Services team on a full time and permanent basis.
What you'll be doing:
Reporting to the Litigation Team Leader, you will be handling a caseload of Claimant Employers Liability claims, Personal Liability claims and unusual Road traffic Accidents such as Pedestrian or Cyclist claims.
Handling customer claims by continually using the firm’s technical processes and accurately documenting each activity that has taken place within a timely manner.
Leading all client work allocated in accordance with the detailed procedures and quality standards contained in the company’s manual and client protocol
Completing all necessary investigations into the circumstances of the incident and the value of the client’s claim, carrying out legal research as the need arises.
Collating and review the evidence.
Assessing prospects of the claim succeeding on its merits.
Assessing the likely value of the claim for personal injury and recoverability of financial losses.
Making sure clients are provided the correct legal advice. Where appropriate, handling clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly.
Negotiating settlement on the best possible terms for the Client ensuring that instructions are followed or taken at the necessary points. Ensuring that the legal expenses' provider is kept updated at all key stages.
Drafting the necessary documents to issue court proceedings, align with court directions, draft statements and ready the file for a final court hearing. Instructing counsel as necessary, drafting the brief and checking costs statements.
Identifying, owning and handling the risks involved in running our business appropriate to the role, in line with the relevant risk framework and in compliance with all DLG Legal Services policies and procedures, the Solicitors Accounts Rules and the SRA Code of Conduct at all times.
Handling cases effectively. Making sure that client work is progressed efficiently to meet departmental targets and Service Level Agreements and the customer is kept informed where appropriate.
Identifying and appropriately investigate all conflicts, complaints and potential acts of negligence. Ensuring they are reported immediately to a team leader or member of the compliance team.
What we are looking for:
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Experienced Claims Handler, Legal Executive or Solicitor.
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Previous experience of EL / PL claims handling is preferable but not essential, either within an insurance company or law firm environment.
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Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work.
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Experience of using a Case Management System and knowledge of JC Guidelines for the assessment of general damages in personal injury cases and understanding and ability to research different resources e.g Lexis Nexis
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Strong communications skills
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Good problem solver and able to work under pressure, whilst maintaining attention to detail.
Location: Leeds or Bromley
Home Working: Hybrid model (2 days from the office, 3 days from home)
Working hours: 35 hour per week (Monday - Friday)
What we'll give you
We have a strong focus on developing you and your skillset and to give you the tools to do so. In addition to this we also offer a great benefits package;
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9% Private pension contribution
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Annual bonus - up to 10%
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50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
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Additional optional Health and Dental insurance
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EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
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Generous holidays
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Buy as you earn share scheme
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Employee discounts and cashback
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Company car scheme
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Plus many more
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
#LI-Hybrid
#LI-PK1
Top Skills
What We Do
Our mission is to be brilliant for customers every day. With powerful and trusted brands, we offer a range of products, across various channels, providing services to our customers whenever and wherever they need us.
We’ve been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future.
After 40 years of innovation, we’re still leading the way today.
Our business is full of brilliant individuals working together to reimagine insurance.
Together, we’re one of a kind.
Our brands
We’re home to variety and expertise on a huge scale.
Strong values, distinctive qualities, and great people. That’s the secret to building some of the nation’s best-known brands.
Direct Line
Churchill
Privilege
Green Flag
Darwin
DLG Legal Services
DLG Auto Services
DLG Partnerships
