RPA Business Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Business Transformation and Operational Excellence team acts as a business partner across Dexcom to shape and deliver transformation, automation and improvement initiatives, enabling the business to efficiently scale, reduce costs, and enhance customer and employee experience.

Where you come in:

The role of the RPA Business Analyst is to identify, document and manage the delivery of individual process automations in accordance with the Dexcom COE Methodology. The role is also responsible for the opportunity assessment, initial qualifications of ideas to build a backlog and ultimately fulfill the pipeline. You will:

• Lead RPA awareness workshops with cross functional Subject Mater Experts (SMEs) to identify high value automation opportunities, capturing all ideas for evaluation.

• Manage the intake and pipeline generation inputs through our community ideas software collection solution.

• Lead and complete the Dexcom qualification steps to assess the RPA capability of possible process ideas.  These include the initial evaluation, business case, detailed qualification criteria scoring as well as leading the final business approval session.

• Work closely with SMEs to identify requirements, map the process, identify the technologies, KPIs and overall metric data in preparation for the Development team’s technical design.

• Maintain opportunities status in global RPA roadmap and share regular updates on progress to plan across multiple project automations to leadership.

• Prepare the SME and guide them through the User Acceptance Testing preparation and ensure full testing is completed prior to releasing solutions into production. 

• Collaborate with other RPA Business Analysts for share best practices, improve internal process productivity and quality on the Dexcom COE delivery methodology.

What makes you successful:

• You have excellent interpersonal skills and verbal/written communication

• You are comfortable establishing and leading meetings in a structured way to achieve the meeting objectives

• You have proven experience delivering high quality automation solutions in high pressure, structured environments

• You are comfortable leading conversations with functional as well as IT personnel across the business

• You can development succinct presentations and present to leadership as needed

• You are a self-starter and strong attention to detail are paramount

• You are comfortable delivering multiple concurrent RPA projects, without compromising on quality

• You are proficient using UiPath technology, Automation Hub, Jira and Confluence systems

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Monthly base salary for this position is from €3,591.25 to €4,436.25 gross. Final offer will depend on your qualifications, competencies, and professional experience.