Risk Operations Specialist

Sorry, this job was removed at 09:01 p.m. (CST) on Tuesday, Feb 04, 2025
Be an Early Applicant
Phoenix, AZ
Hybrid
20-20
Fintech
The Role

We are looking for a self-motivated individual with strong analytical skills and an ability to work cross-functionally. The candidate must be effective with prioritization, organization, and time management skills with a focus on meeting deadlines while producing quality results. This role will be a first line of defense in detecting and remediating servicing issues.

 

This is your chance to become part of the fastest growing Marketplace Lender in a critical role. Prosper provides a fantastic work environment that includes full medical coverage, a PTO policy that encourages appropriate work-life balance, in a comfortable and collaborative office.

What's In It For You

  • Starting at $20/hr + annual bonus 
  • Hybrid work schedule –Two days (W/TH) a week in office
  • Employer paid health, dental and vision insurance 
  • Paid time off (20 days for first year, increases annually thereafter) plus company paid holidays
  • Access to education & career development courses through Udemy, child & pet care assistance credits with Urban Sitter, legal resources through Rocket Lawyer, and more! 
  • Onsite kitchen with fully stocked snacks & monthly catered lunches 

What You Will Do

  • Provide operations support to internal client partners regarding fixed term and revolving credit products. 
  • Review daily audit reports, conduct research and analysis to identify root cause of issues, remediate identified issues.
  • Understand and execute operations policies and procedures.
  • Work with stakeholders to identify and resolve servicing issues.
  • Review and resolve Credit Bureau Disputes, monitor and facilitate payment flow and resolve system syncing issues.
  • Develop and maintain documentation of Controls policies and procedures to drive adoption and adherence across Prosper.
  • Serve as a subject matter expert on operations processes, trends, and remediation efforts.
  • Identify and communicate to leaders any situation that may require additional review or special handling.
  • Identify opportunities for improvements in processes and procedures.
  • Foster a collaborative environment in which Prosper team members are encouraged to voice ideas and concerns.

What You Have Done

  • At least 1-year experience in the financial services industry preferred
  • Credit card servicing experience is a plus
  • Working knowledge and aptitude with GCP preferred
  • Organized, solution oriented, proactive and able to multi-task
  • Able to adapt in a fast-moving role where processes can change quickly
  • Proven track record of effective and collaborative work with cross-functional teams
  • Strong written and verbal communication skills
  • Strong problem-solving skills and ability to work independently

#LI-Hybrid


About Our Operations Team

Rooted in our values, Prosper’s Operations team is driven by how we can improve the customer experience, always thinking there must be a better way. If you are looking for a mission driven company with a great culture, check us out! As a Prosper employee, you will have the opportunity to take ownership of your career - we offer learning opportunities and career development plans. Come join a dedicated, diverse community that will help you discover your fullest potential! Are you ready to Prosper? 


About Us

Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $27 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission.

 

We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!


Our Values

Diversity expands opportunities

Collaboration creates better solutions

Curiosity fuels our innovation

Integrity defines all our relationships

Excellence leads to longevity 

Simplicity guides our user experience 

Accountability at all levels drives results


www.prosper.com

Our Story & Team // Our Blog


Applicants have rights under Federal Employment Laws.

Family & Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)


California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA: https://www.prosper.com/plp/legal/privacy-notice-for-applicants/


At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.


Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
San Francisco, CA
412 Employees
On-site Workplace
Year Founded: 2005

What We Do

Prosper’s mission is to advance financial well-being. The company’s online lending platform connects people who want to borrow money with individuals and institutions that want to invest in consumer credit. Borrowers get access to affordable fixed-rate, fixed-term personal loans. Investors have the opportunity to earn solid returns via a data-driven underwriting model.
To date, over $17 billion in personal loans have been originated through the Prosper platform for debt consolidation and large purchases such as home improvement projects, medical expenses and special occasions.

Similar Jobs

Lessen LLC Logo Lessen LLC

HVAC Technician - East Valley

Cloud • Real Estate • Software • PropTech
Hybrid
Mesa, AZ, USA
855 Employees

Upgrade, Inc. Logo Upgrade, Inc.

Senior Systems Analyst, Genesys Cloud

Automotive • Fintech • Hardware • Payments • Travel • Financial Services
Easy Apply
Hybrid
Phoenix, AZ, USA
1850 Employees

Lessen LLC Logo Lessen LLC

HVAC Technician - Phoenix

Cloud • Real Estate • Software • PropTech
Hybrid
Phoenix, AZ, USA
855 Employees

EchoStar Logo EchoStar

Trainer II

Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
Gilbert, AZ, USA
14500 Employees
63K-67K Annually

Similar Companies Hiring

EDGE Thumbnail
Software • Fintech • Financial Services • Analytics
Chicago, IL
20 Employees
Bectran, Inc Thumbnail
Software • Machine Learning • Information Technology • Fintech • Automation • Artificial Intelligence
Schaumburg, IL
51 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account