Risk Management - Loss Mitigation - Senior Associate

Job Description
Bring your expertise to JP Morgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate in Strategic Analytics within JPMorgan Chase's Risk Management and Compliance team, you will leverage your expertise to anticipate and address emerging risks in mortgage servicing. Your analytical insights will drive strategic decisions, directly impacting our business and supporting our commitment to responsible growth. Our culture encourages innovative thinking, challenging the status quo, and striving for excellence.
Job Responsibilities:

• Develop and execute advanced analytics strategies related to mortgage servicing, with a focus on mortgage Loss Mitigation non-performing servicing, including reperformance, denial rate, and population migration for delinquent, modification, forbearance, and repayment plan pipelines.
• Utilize SAS and/or SQL programming (ORACLE, Teradata) to synthesize large datasets and generate actionable insights.
• Provide data-driven recommendations to senior leaders to address complex business issues and areas of regulatory concern.
• Collaborate with cross-functional teams, including risk management, data scientist, IT, Finance, and Operations. To ensure data quality and effective execution of strategies.
• Lead strategic projects aimed at improving risk management practices and processes within the mortgage division.
• Communicate complex analytical findings and recommendations to senior stakeholders in a clear and concise manner.
• Develop and maintain dashboards and other reporting tools to track risk metrics and performance indicators.
• Monitor and report on key risk metrics (KRMs) related to mortgage servicing, identifying trends and potential risks.
• Lead process improvement initiatives to enhance the quality and efficiency of analytics and reporting.
• Participate in internal and external audits, providing necessary documentation and support.
• Develop subject matter expertise in mortgage servicing, including loss mitigation and default servicing.

Required Qualifications, Capabilities and Skills:

• Bachelor's degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field.
• Minimum of 3 years of hands-on experience in SAS and/or SQL programming (ORACLE, Teradata) is required.
• Strong analytical and problem-solving skills with a proven track record of generating actionable insights.
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to delivering high-quality work.

Preferred Qualifications, Capabilities and Skills:

• Experience in mortgage servicing, risk analytics, or financial services is highly desirable.
• Advanced degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field is preferred.
• A Master's degree or professional certification (e.g., CFA, FRM) is preferred but not required.
• Experience working with partners in different geographical locations, particularly in India and the US, is a plus.
• Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx, is a plus.
• Demonstrated ability to lead projects and mentor junior team members.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.