Manager, Global Revenue & Accounts Receivable

About Us:

Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health.

Why Join Our Team:

• Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.

• Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.

• Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.

• World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

For more information, visit www.HippocraticAI.com.

We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto.

About the Role:

As the Revenue Operations Manager you will design, implement, and scale revenue operations processes and systems to support Hippocratic AI’s next growth stage. You will collaborate cross-departmentally with GTM, Legal, and BI Operations teams to drive end to end revenue management including deal desk, proper documentation of the contractual terms, sending and collecting invoices, revenue recognition, month end close for revenue accounts, revenue forecast, and GTM compensation process.

Responsibilities:

• Own all revenue and AR operation processes including:

  • Onboarding on customer vendor portals

  • Collecting customer billing information

  • Consolidating and tracking contractual obligations

  • Preparing and sending invoices

  • Leading collection efforts

  • Recognizing revenue by customer by service

• Lead month end closing process for revenue and deferred revenue accounts

• Own revenue forecast by customer and service

• Drive GTM compensation process and calculation on a monthly basis 

• Own sales tax registration and compliance across all jurisdictions

• Draft revenue recognition memos and ensure adherence to GAAP standards

• Build strong working relationships with GTM, Legal, and BI Operations to align and improve workflows

• Build an industry leading billing and revenue operations department as the company scales

Qualifications

Must-Haves:

• Qualified CPA

• 8-10 years of experience in Revenue Operations and/or Account Receivable roles with large B2B SaaS companies

• Strong knowledge of ASC 606 GAAP standard

• Proficiency in enterprise-grade B2B billing, revenue recognition, and contract management

• Experience managing sales tax compliance across jurisdictions on platforms like Avalara

• Ability to create and execute SOPs for billing, revenue recognition, and collections

• Strong organizational and problem-solving skills with an ability to work autonomously

Nice-to-Haves:

• Big4 or other public accounting experience preferred

• Experience drafting detailed revenue recognition memos

• Experience working with tools like HubSpot, Salesforce, Quickbooks, Netsuite, etc

• Agile mindset with the ability to adapt in a fast-paced, high-growth environment