Order Management Specialist

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a highly motivated, detail-oriented individual who will contribute to the continual success of our global revenue team for subscriptions. The individual will be integral to ensuring that our subscription orders and invoices are created accurately and timely in accordance with customer needs. This individual will review subscription orders and will work closely with Veeva's other Finance teams to maintain order data quality, align to expectations, and execute process improvements.

What You'll Do

• Validating data input from a business and financial perspective
• Approving quotations
• Booking and managing subscription orders in line with revenue policy
• Billing subscriptions
• Reconciliating data to ensure completeness of processing
• Supporting and interacting with internal clients
• Investigating unusual items related to billing and revenue

Requirements

• 2+ years of work experience in accounting/finance/order management or similar field at multinational companies
• Basic Excel user knowledge
• Strong communication skills in native language and in English that demonstrate an ability to partner with teams cross-functionally within Veeva and provide timely, accurate customer service
• Able to problem-solve and navigate complex situations
• Self-motivated and self-managed, with an ownership mentality
• Team player, able to work both collaboratively and independently
• Proactive and looking to improve processes, help find better solutions
• Able to thrive in a fast-growing environment where change is the norm; strong multi-tasking skills and flexibility to switch from one project to the next quickly

Nice to Have

• 2+ years of order processing, contracting, or finance operations experience
• Bachelor’s degree in accounting/finance or similar
• Experience with Salesforce, NetSuite, and/or Zuora RevPro
• Familiar with revenue accounting
• Software industry experience, especially SaaS
• Public accounting experience

Perks & Benefits

• Allocations for continuous learning & development
• Health & wellness programs
• Ability to work from anywhere, with possibility to work most of the business days from home
• Annual budget to donate to the non-profit of your choice

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].