About this job:
The Retail Area Manager will work directly with the Retail Market Director and be responsible for the overall operations of the area market by leading teams, selling profitably, controlling expenses, processes, managing inventory, and merchandising within the Pittsburgh, PA retail market.
Duties include the following.
• Act as store General Manager when necessary.
• Manage all store personnel in the areas of recruiting, hiring, coaching, training, development, conflict resolution, and performance management.
• Responsible for training of sales related and business operations (SOPs) for retail stores within the market area.
• Provide managerial support to stores in market area as needed.
• Oversee purchasing for Western PA stores and assist with Eastern PA as needed
• Assist with managing vendor relations including purchasing, agreements and negotiations for the PA market
• Assist with strategic promotional planning
• Assist the Retail Market Director or SVP of Retail in developing and implementing plans to coordinate Retail store activities in order to enhance the sales and image of Liberty Stores by making regular visits to assigned stores and troubleshooting where necessary.
• Remain informed on regulatory environment and changes in assigned market
• Manage all store management feedback on performance, issuing disciplinary action, and terminating employment.
• Build bench strength through coaching, developing and motivating team members by providing real time feedback
• Maintain an active presence at all locations in assigned area to remain aware of daily operations, compliance, trends, staffing, percent to plan and other KPIs
• Understand the competitive landscape of the market and provide valuable market information and customer feedback to assist in increasing market share
• Establish and manage process to ensure communication of company updates, operational changes, promotions etc. to retail teams
• Assist with administrative tasks: creating product masters, discounts, promotional activity in the point-of-sale and online menus.
• Maintain extensive knowledge of product assortment and key items sold
• Assist with retail related inspections and state compliance follow-up and communication as needed
• Ensure stores within market follow visual directives to maintain store and brand standards.
• Seeks opportunities for Liberty to participate in local community events in area market and assist with events, if needed
• Foster a workplace that upholds Holistic Industries’ aim to be the Best Place to Work, Shop and Invest in Cannabis
Other duties may be assigned.
About you
General:
• Regulations require that candidate be at least 21 years of age and able to obtain and maintain marijuana work credentials.
Education/Experience:
• 5+ years of retail management
• Experience in complex, fast-paced store environments
• Proven ability to manage teams effectively
• Solid understanding of store economics and ability to interpret and act on store KPI data
• Experience in the cannabis industry
• Must be 21 years of age
Technological Skills:
• POS expertise
• Inventory software and online retail ordering
• Proficient in Microsoft Office
Required Knowledge and Skills:
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Resourceful, problem-solving aptitude and thorough knowledge of business operations procedures and policies
• Strong detail-oriented and resourceful mindset
• Strong Business Acumen
• Organizational Skills
• Ability to multi-task
• Stress Management/Composure
• Demonstrated passion to serving the cannabis community and passing product knowledge
• Excellent communication and customer service skills
• Meticulous planning skills
• Ability to build and foster community and organizational relationships
• Ability to handle confidential and sensitive information
• Able to work non-standard and weekend schedule
Top Skills
What We Do
Holistic Industries is building a great place to work, shop and invest in cannabis. Our mission-to provide patients and customers with the highest quality, safest cannabis medicine possible. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest, fastest growing private Multi-State Operators in the country. We have one of the most seasoned teams in the industry and a budding "Greenhouse of Brands". Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We're committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in cannabis. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.
We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.
Our team includes the nation’s most knowledgeable experts in cultivation and dispensing, with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We're a team of best-in-class executives and staff in and outside the industry who share a passion for advancing cannabis products and retail experience at scale
