Restaurants Point of Sale Product Manager

Posted Yesterday
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Atlanta, GA
Mid level
Fintech • Information Technology • Payments • Software
The Role
The Product Manager will develop software products for restaurants, oversee the product lifecycle, and ensure customer satisfaction through collaboration, analysis, and innovative solutions.
Summary Generated by Built In

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

You are an energetic product manager focused on how to help our customers run their restaurants. You have a passion for restaurants and technology. The ideal candidate has strong experience with providing solutions that help operators RUN their restaurant.

As the Product Manager you will play a pivotal role in developing and promoting innovative Software products. Effectiveness in this role requires the ability to:

  • Collaborate with cross-functional teams, consisting of engineering, quality, operations, marketing, services and sales, to define product requirements, develop product roadmaps, and execute project plans
  • Drive the product lifecycle management of Software product(s) from concept through discontinuation.
  • Report on health and financial aspects of your solution
  • Drive continuous product improvement by gathering and analyzing customer feedback and monitoring product performance to ensure continued success of products
  • Conduct market research and competitive analysis to identify industry trends, customer needs, and opportunities for product enhancements or new product development
  • Engage with customers and recruit customers to act as “advisor users” to co-create innovative products
  • Work with global teams across multiple regions and time zones
  • Manage knowledge transfers with Pre-Sales and Sales to ensure sales organization is equipped with the product knowledge required to close deals
  • Communicate your vision for global growth to internal and external stakeholders
  • Create and present business cases to VP and ELT stakeholders
  • Learn product capabilities and align with the strategy to drive growth
  • Be recognized as THE product evangelist

Basic Qualifications:

  • 3+ years of product management, product analysis or product design experience
  • Technical aptitude to pick up domain knowledge in a fast-paced technology team
  • Demonstrated track record of driving product lifecycle through each step: initial concept, requirements gathering, development/deployment planning, implementation, launch, testing, analysis, iteration, and end-of-life planning.
  • Understanding of user experience design principles.
  • Strong analytical and problem-solving skills
  • Excellent diplomacy and communication skills in both oral and written English
  • Self-motivated with the ability to influence others
  • Passion for working with customers and experience gathering customer feedback, validating business problems, and gathering market data
  • Ability to interact with all levels of the organization
  • Curiosity & thirst for learning, and ability to adapt quickly
  • Ability to simplify the complex
  • Get stuff done

Preferred Qualifications:

  • Experience in building API first, platform-based products is preferred
  • Bachelor’s degree in Engineering, Business Management or other quantitative field
  • Experience with agile processes and lean methodology.
  • Restaurant industry experience and a passion for dining is a plus!
  • Pragmatic Marketing certified a plus!

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Top Skills

Agile Processes
APIs
Lean Methodology
SaaS
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The Company
Atlanta, GA
36,000 Employees
On-site Workplace
Year Founded: 1884

What We Do

Shaping the future for 135 years, NCR is the world’s enterprise technology leader for restaurants, retailers and banks. The #1 global POS software provider for retail and hospitality, and the #1 provider of multi-vendor ATM software, we create software, hardware and services that run the enterprise from back office to the front end and everything in between for our clients.

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