Salary: £31,849 - £36,912 per annum pro rata
Location: Hybrid/Kings Court, Stevenage
Hours: 39 per week
Contract Type: Month Fixed Term Contract until February 2026
We’re recruiting a Resource Planner to join our team in Stevenage. We’re looking for a diligent and resilient person responsible for ensuring our repairs and maintenance service is efficiently delivered and highly customer-focused.
As a Resource Planner, you’ll be tasked with allocating appointment slots to arrange repairs to residents’ properties and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline. We’ll look to you to block out holiday, sickness and staff training time in operatives’ diaries and schedule any necessary follow-on works.
Some of the other duties include:
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Ensure that all emergencies and appointments are followed up accordingly
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Check the previous day’s diary to ensure all jobs were completed and closed down
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Check operatives are attending appointments throughout the day
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Ensure all operatives are fully utilised with minimal travel time to maximise productivity
Ideally, you’ll already have demonstrable experience working with resource scheduling software in a logistical customer-focused environment and experience scheduling teams within a repairs and maintenance environment.
Excellent interpersonal and communication skills with an aptitude for close teamwork are essential.
If this sounds like an opportunity for you then please review the full role profile before applying - Resource Planner.
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
Not sure who we are and what we do, click here.
Closing Date: Tuesday 11th March 2025 at midnight.
This is a hybrid role with a base location at our offices in Stevenage. Candidates will be expected to work from the office at least one day per month, increasing to 1 day per week in line with business requirements.
Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
What We Do
We are Clarion - the country’s largest housing association, We provide a home to 350,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most,
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future and we’re relentless in pursuing it
