Resource Coordinator III-Neonatology Network

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP’s Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
This role coordinates complex clinical and/or research program activities and provides high-level administrative and program support.
What you will do

• Clinical / Program Coordination
• Coordinate and track complex and matrixed clinical, program or research activities.
• Serve as the main point of contact and as a liaison for research activities and projects.
• Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations.
• Manage the maintenance and improvement of research or clinical protocols and processes.
• Organize and assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports.
• Maintain systems, databases, procedures, and websites for records and reporting.
• Maintain program metrics and related tools and regularly reports results.
• Coordinate information collection, compilation and dissemination as required.
• Administrative Support
• Assist in the preparation and coordination for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes.
• Prepare presentations, letters, reports, memoranda, and related materials.
• Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats.
• Track and manage materials and inventory, and coordinate supply purchasing
• Other duties and administrative support projects as needed.

Education Qualifications

• High School Diploma / GED Required
• Bachelor's Degree Preferred

Experience Qualifications

• At least five (5) years of research, coordination or administrative experience Required
• At least seven (7) years of research, coordination or administrative experience Preferred
• At least five (5) years of experience in a healthcare related environment Preferred
• Experience providing administrative support to Directors or other senior executives Preferred

Skills and Abilities

• Intermediate knowledge of medical terminology and protocols (Required proficiency)
• Intermediate knowledge of HIPAA regulations (Required proficiency)
• Intermediate proficiency with electronic medical record software (EPIC) (Required proficiency)
• Advanced proficiency with word processing software (Word) (Required proficiency)
• Advanced proficiency with presentation software (PowerPoint) (Required proficiency)
• Intermediate proficiency with spreadsheet software (Excel) (Required proficiency)
• Excellent verbal and written communications skills (Required proficiency)
• Excellent customer service skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Excellent time management skills (Required proficiency)
• Excellent organizational skills (Required proficiency)
• Strong conflict resolution skills (Required proficiency)
• Ability to work independently with minimal supervision (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
EEO / VEVRAA Federal Contractor | Tobacco Statement